PhonePe Complaints & Reviews

Yesterday i have transferred rs.5000/- to [protected] punjab and sind bank a/c, delhi transaction also successful. But till not credited to the receiver account. Contacted customer support of phone pe and raised ticket no[protected]. But today i checked the ticket status it was resolved.. Transaction no (P1911201328356769531134). But issue is till pending. Kindly look into the issue

I purchase pubg uc for Rs 799 on 21 Nov 2019
My money got debited from my account but it showed that purchase has failed.I didn't receive my uc not did I got any refund.Please either give me uc in pubg mobile or refund my money.
The transaction reference is AXI1ac8503eeed24ceaaa54ce07afda0d7f.
I contacted in game customer support but haven't got a reply.
I also mailed pubg support and didn't get a reply.
Please solve the problem ASAP.

Phonepe is still processing my complaint against a disputed transaction which was done on 4th nov 2019. I approached the concerned bank in this regard, but it seems there is no use from their side.

This transaction i was did using upi gateway thinking that it is easy and hassle free.. But its became a hassle for me.

Kindly resolve this issue against complaint ticket number #76071743

I have make payment through state bank of india account no. [protected] name of sunil kumar to fastage account from phone pay at netc. [protected]@hdfcbank instead of netc. [protected]@icici my state bank of india account debited for rs. 500/- but credited in fastage account vide txn. Id p1911181426284020723664 utr no.[protected] dt. 18.11.2019 at 02:26 p. M. So you are requested to please refund the same in my account

Sunil kumar
Contact no. [protected]

Tomorrow at night after 8.30 p. M on 19th november 2019 i have given amount to cesc rs 1940 by phone pay but transaction has shown failed. My mobile no is [protected].
I have received a message from phone pay that money is returned then tell me when will i refund my money. From phone pay one massage has sent that money will return within 7-9 working days. Kindly tell me the actual date when i will receive.

I made a payment amounting to rs.1500/- on 5th october through phonepe. The transaction id provided by phone pe for the transaction is n[protected] against the bill for landline no. [protected] (Airtel). I may be informed that the amount has not been credited to my landline bill even after one and a half months. Repeated inquiries have not been successful and i have repeatedly been told to approach airtel and not phone pe. It is not clear to me as why should i approach airtel when i have made payment to phone pe who should own the responsibility for the transaction to reach its destination. I may request you to either resolve the matter, trace the missing amount and send it to its destination or tell me clearly that you are not interested in resolving the issues as it appeared from earlier replies.in that, i shall have to stop using your app in the future.
Dr. Yash pal sharda
Mob.[protected]
E-mail id [protected]@gmail.com

I m phone pe user phone no [protected]. Phone pe has been running a scam n fooling people with fake offers where no money /scratch card gets credited. I received an offer where in if i scan n pay at any shops i will receive scratch card, mentioning any merchant (not explaining merchants registered with phone pe). There is no exclusion mentioned about users not considered merchants in T&C clearly?? I HAVE ASKED PHONE PE TO DELETE MY ACCOUNT PHONE PE REFUSED TO DO IT. Phone PE is selling my personal confidential info to telemarketers that i am getting calls for credit card, personal loans etc. How do these ppl know my phone no registered with PhonePe?? I have sent 700+ emails to Phone Pe support but i only get copy+paste response not sure if its answered by humans!
I demand compensation and delete my profile and proof of the same.

Hello sir

Me porishmita. I am sbi account holder. I recently downloaded the phonepe app. Today[protected] a call came to me as from phonepe where they unknowingly deducted money from me of 600 amount. I have no idea what they told and taken the money. I am student. Please i kindly request you to help me from this situation. Please help me in refunding my money.

Sent money to wrong number it's my hard earned money please refund my money! I was not aware of this until i got to know it sent to wrong number please please refund my money
A fraud sent message he is selling phone in olx told hell courier the device i sent the money then he blocked my calls and the phone number is coming switched off.!! Please refund my money

Mere mobile sell ka add olx app pr dala hua tha kuch time k baad ye [protected] number se call aya tha m aap ka mobile purchase krna chahta hu or deel done b ho gyi thi dono k beech m, us user ne bola phone pe se payment kr rha hu what's app pr ek screen shot qr coad ka send kiya mene phone pey se scan kiya or mere account se 5000rupay debit ho gye mere saat fraud kiya us user ne plzzz aap kanooni karvayi kre us k khilaf plzzz mere pass iski call or baat ki hue recording h or qr coad k pic h jo usne send kiye they or mere 5000 rupay debit hone ka b screen shot h mere pass plzzz kese b kr k us k khilaf kanuni karvayi kriye plzzz phone pe and rbi muje mere 5000 rupay wapas chahiye aap help kijiye meri plzzz contact me [protected]

Respected sir,

my name is jitender kumar my account number is [protected] my contact number is [protected] yesterday some person has called me and said me that he is my buyer and he wants to transfer the money via phonepe app and i have received one popup in the phonepe app with a bell icon where it has been written that you will received the payment by clicking on bell icon and after there it has been written that press that pay button and you will received the payment in your account and the same i have did i have not received any deduction my from bank and he said the payment got failed so that press that bell icon till the payment you received in your account and i have did the same thing after one day means on 12 november 2019 i have received a message from my bank that 1 lakh 60 thousand has been deducted to my bank after that i have contacted to the branch of my bank they said my phone has been hacked by that person that i why i have not received any message from the bank .Kindly please help me and refund my whole money because i am a small vendor and this is my hard earning i request you to please help me in this and refund my whole amount of money back .

Thanks and regards

Sir i am a sbi account holder with account i [protected] of elkathurthy branchof ifsc code sbin0022028
Sir, it was a wrong click from phonepe with transaction id p1911122124593543257976. It was happens due to syncronisation of phonepe of another account on my phone no.
So, i request you to cancel the transaction and refund me as soon as possible.
Thank you

I transferred 3000 rupee to wrong phone pay user whose phone pay id is [protected]@ybl please revise this amount. On date 12/11/2019 at 9.39pm.
This amount i was sending to my brother for his study purpose.
I don't know how to solve this problem whether i file case against this phone pay user or something else i don't know very well. Please do something.
Thank you

My name is ram anugrah pandey (Adv) residing in delhi. On 2nd november i made an online complaint to your phone pay regarding your failed transaction of rs. 2000/- dated 13/10/2019. Phonepe sent me an email on 4 november and mentioned a mobile no. [protected] for help. On 12/11/2019 i called on the given number regarding my compliant. The phone pe representative who talked to me and told his name as ashish from his two mobile no. [protected] & [protected] to my mobile no. [protected]. On the pretext of help to return my stuck amount of rs. 2000/-, your representative has asked and taken my upi pin; my online login id; and 16 digit atm card details. Thereafter i received message from my sbi account of debit of rs. 5000/- from my account.
I here clearly state that your representative in conspiracy with you has duped me of rs. 5000/-. I will take legal action against you and your representative for the fraud played by you and your representative.

Our vodafone mobile number +[protected]

We have to check full talktime offer by phonpe app

There validity this amount recharge 100, 500, 1000, 5000 for na means unlimited,,

But vodafone company is say i don't have any plane of this time

For full talktime maximum validity only 28 day

So why doing illegal work by phonepe

I am going to take actions by supreme court & high court..

Thanks & regards
Chandra bali
Chandra global financial services
Designation - finance advisor
Add - room no 64 near saibaba mandir mograpada andheri east mumbai 400069
Email - chandra. [protected]@ gmail.com
Contact - [protected]/[protected]

This is to inform you that till date i have not received my cashback amount 125 against order no.S1911081153559504676973 on dated 8th nov 2019.I have already attached screen shot and every think but i have not received any gud or genuine response from your side. Every time your executive given the copy past answer.
My all friend and relative received the cashback for same day and same offer.

Kindly check into the matter as urgent basis.and arrange the call back as soon as possible.

Thanks & Regards

Regards
Raju
[protected]

Phone pe has blocked my account for no reason and i have invested 15000 in safe gold through phone pe app i need that money urgently please help me and resolve it as soon as possible i am in need of that money
There is no reason to block my phone pe account but they are telling to wait till 11 of november 2019 but i need to pay my college fee so please resolve this issue.

I want to delete my phonepe account as i no longer wish to use the service.
I called them and to delete the account they said that the account cannot be deleted but only my wallet can been closed and for that too i need to have some amount in the phonepe wallet it seems. Why should i add my card again and add money to the wallet which i want to delete.

Also on conversation it was said that there is a rbi rule not to delete account but i was able to delete my google pay account without any struggle. (Which is great though i maynot use it i would recommend it to a friend as i will be able to have the privilege of deleting my data on request)

I want my account to be deleted and i am aware that deleting my account means i couldnot use the same details and i am not interested to log in again to a wallet that doesnot delete my data on request.

Hi,
I have paid rbl credit card payment through phoepe using upi by 31st october 2019 amount 11401.00. I got two message one successfull and than failure. But money already deducted from my account. Than i have paid credit card payment again from direct rbl site. Please revert my amount asap. Already 8 days gone. My transaction id :
N1910311532040700925415

I ordered a dominos pizza on 5nov 2019 .the offer applied successful through phonePe app but my cashback didn’t come and i called customer executives on that day and i send him a screenshot of that offer and he said that offer will be provided to u but next day i called again they said t&c are not fulfilled but offer applied on the app but they refused to give me cashback and the amount is 150 i want refund that amount