PhonePe Complaints & Reviews

Address: Bhabhar, 385320

-money debit my account
-bob:-[protected]
-₹5000

-that transaction do by upi phone pe app
-phone pe transaction
-mobile number:-[protected]

-but not credit banifishry account
-sbi:-[protected]
-reciver
-mobile number:-[protected]

-please give me solution fast
-i can did already waiting 5 day
-but not received any response any side

+1 photos

Oct 19, 2019

Complaint marked as Resolved

That Complain Solved By Phone pe please Cancle that complain

PhonePe customer support has been notified about the posted complaint.

Oct 18, 2019

Updated by Vishnu_p_991 Please Give me Solution
₹5000 Very Big Amount For me
Please Credit That Amount My Account
Bank Of Baroda:-[protected]
IFSC Code:-BARB0BHAMEH

Oct 19, 2019

Updated by Vishnu_p_991 My Complain Solved By Phone pe
Please cancle that complain

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Address: 560010

I transfered amount of 10000 on oct-12 from my sbi account to axis bank account through phonepe upi platform. Transaction was successful in the app. But amount is not credited in my axis bank account and also money deducted from my sbi account. Please refund the amount to my sbi account. I called phonepe costomer care they telling they cant do nothing with that. When i approched bank they are also telling to ask phonepe poeple
Ticket id :73682665

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Address: 803101

I am supposed to receive 5000 rs for selling on olx but after scanning qr code on phonepe amount got deducted from my account. The second party told me to rescan there must be technical issue. But this time also my money got deducted.
And now he is not answering my call. I want refund.
Date of incident: 17/10/2019 @ 10:15 am
Second party watsapp and phone no: [protected]
Name: sharad chandra
Paid to : [protected]@myicici under name shobha rani

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Address: Pune, Maharashtra

12 oct sender sent mi 17000 but payment not received in bank account, i am also complaints against this relatively phone pay customer care and bank customer carme but no response both of them. And hight of fraud is phone pay close my complaint without confirming mony credited or not in account my tickets no is p1910122227465601943621
Transaction no is p1910122227465601943621

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Prà Wįñ Prêm

from Vijayawada, Andhra Pradesh

Oct 17, 2019

History showing money is credited, but money is not credited in main balance

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Address: High tech city, Hyderabad, Telangana

I have done a transaction of 11000 on 11/10/2019 which went into pending mode after 4-5 days today(16/10/2019) it got to successful but the amount was not credited to receiver account and my transaction I'd P1910112019410928925112
Please solve my issue as soon as possible contact me at [protected]
It's been a week I'm suffering with this I need that money very urgent please do solve this as soon as possible

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Jul 26, 2021

Complaint marked as Resolved

PhonePe customer support has been notified about the posted complaint.

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Address: aurangpura , aurangabad, Aurangabad, Maharashtra, 431101

We are Transaction on date Oct 15, 2019 03:59:46, Transaction Status Successful Amount Rs200, PhonePe Transaction ID N1910151559161881989649 but till date 16/10/2019 not revived by biller .
Provider Name Vodafone Postpaid, BBPS Transaction ID BD01MAB4D2M5
Operator Reference ID PHNN1910151559161881989649
YOUR TICKET ID 74040653

Please support how to payment release to biller

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Q

Qamar0003

from Mumbai, Maharashtra

Oct 17, 2019

I have transfer 10700 from sbi to axis on 12 oct 2019 but amount still not credited .

biller not received the payment - Comment #3563750 - Image #0

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S

Supriyaasingh

from Haldwani, Uttarakhand

Oct 17, 2019

I’m not able to transfer PhonePe wallet money to my bank account.
The option is not working.
Please help!

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Supriyaasingh's reply, Oct 3, 2019

Know more option is not working

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Address: Dehradun, Uttarakhand, 248003

Respected sir/madam i had tried to recharge airtel dth no [protected] for rs.830/- with txn id: n[protected][protected] a d i read msg; recharge for airtel digital tv dth ([protected]) via phonepe (Txn id: n1910111915281614120104) has failed. If rs.830 is deducted, it will be refunded within 7 - 9 working days. The amount has still not refunded to my debit card. The same may please be requested to adjust at the earliest. Thanking you in anticipation. Yours faithfully

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R

ram_janagi

from Bengaluru, Karnataka

Oct 16, 2019

Hello Sir 5500 is debited my Account, But In Pending State, So Please Recredit My Account..!

non refund of amount - Comment #3562353 - Image #0

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S

Souvik Bhar

from Mumbai, Maharashtra

Oct 16, 2019

Money is deducted from my account..but my bill is still due...they don't get any payment...I want to refund my money from phonepe.

non refund of amount - Comment #3562385 - Image #0

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Address: Phonepe app, Thiruvananthapuram, Kerala, 695032

Website: Www.phonepe.com

Paid my asianet broadband bill through phonepe on 9th oct 2019. But it is still showing sending payment request. The amount has been deducted from my account. Not refunded till now. Transaction is shown pending. I went through view tickets options, but got reply due to technical issues at the biller, it can take upto 24 hours to get the final status of your bill payment. But not resolved till now[protected] i didnt get my cash back

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S

Shakib Khan

from Gurgaon, Haryana

Oct 16, 2019

My Rs. 2600 /- has been debited UTR no is[protected] on 15/10/2019 through phone pe upi & after that Rs. 2000/- also debited my UTR No[protected] through phone upi by fraud call & notification.
Fraud Call Mobile No [protected].
Please Refund my full amount Rs. 4600.

asianet broadband payment issue - Comment #3562262 - Image #0

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S

Sumit Mohite

from Delhi, Delhi

Oct 16, 2019

I did fund transfer via Phone pe app from my hdfc bank account to beneficiary account (Axis Bank) Rs 60000. on date 12th October 2019 time 7:27pm. Two days is over not solved my problem and not credited to beneficiary account.

asianet broadband payment issue - Comment #3562443 - Image #0

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Axis Bank Customer Care's response, Oct 16, 2019

Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.

S

Sannadhan

from Noida, Uttar Pradesh

Oct 16, 2019

The money has been not refunded to my bank till now

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R

Rekhakm

from Mumbai, Maharashtra

Oct 16, 2019

My transition is pending after 3 days but i got massage you ammount is credited to your account but I check the balance, it was not showing credited ammount and still trasition is pending pleas anyone give me the solution

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Address: Faridabad, Haryana, 121005

Paid electricity bill but not credited in dhbvn account and they are coming to my place again and again to cut the electricity.
Money is debit
Sender account not credit
Transaction id
Utr[protected]phnn1909302348078500355853

Transaction date 30/09/2019

Amount is 7107rs

Phonepe customer service is very bad
Not any response for me
I want my money
Transaction...

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Address: 169 Corporate House RNT Marg Indore, Indore, Madhya Pradesh, 452001

We have done the payment thru UPI QR code of 1000 RS, 1000 RS and 6000 RS which is wrong debited from our bank account thru phonepe so we want the refund of same.

Transaction ID & UPI ID - C1910151722320967209599 and araseta [protected]

Transaction ID & UPI ID - C1910151731042758917653 and pankaj sharma [protected]

Transaction ID & UPI ID - P1910151812198183585190 and ag[protected]@paytm

Nov 7, 2019

Complaint marked as Resolved

Phone Pay Numbers are 7031385216, 8906194516 where the amount credited and debited through my bank account number.

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Oct 15, 2019

Updated by Deepak Variyani Attaching the Photos

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L

Lavanya Muniyappa

from Delhi, Delhi

Oct 16, 2019

I am send 2200 for my friend but amount was not received me and my friend also but phonepe was showing amount was successfully credited my account but amount was not credit account what will do

8000 rs deducted thru scanning on phonepe from icici bank account - Comment #3562437 - Image #0

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Address: sarvabotla vari street,kavali, Nellore, Andhra Pradesh, 524201

I have transferred 5000₹ from sbi to axis bank., its been 3 days payment not credited or not refunded. Phonepe not helping they are keep saying money credited to beneficiary bank. Beneficiary bank says they are not aware of any credit of money. Sender bank says as it is third party upi app payment they cant track it. I’m kind of stuck here. Whats the procedure for getting refund, where should i complaint to get my money back?
Ticket id: 73725317
Transaction is. P1910122225262031247389
Utr no.[protected]
Please help me i am very upset from phonepe customer care and all.

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M

Mouli Chand

from Nellore, Andhra Pradesh

Oct 16, 2019

Payment successful but didn't received by merchant

amount got debited from my account but not credited to the receiver even though the transaction is successful - Comment #3562295 - Image #0

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Address: sarvabotla vari street,kavali, Nellore, Andhra Pradesh, 524201

I have transferred 5000₹ from sbi to axis bank., its been 3 days payment not credited or not refunded. Phonepe not helping they are keep saying money credited to beneficiary bank. Beneficiary bank says they are not aware of any credit of money. Sender bank says as it is third party upi app payment they cant track it. I’m kind of stuck here. Whats the procedure for getting refund, where should i complaint to get my money back?
Ticket id: 72530532
Transaction is. P1910122225262031247389
Utr no.[protected]
Please help me i am very upset from phonepe customer care and all.

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Address: East gola road near st. Karens high school chandrashekhar nagar danapur patna,801503 Bihar, 801503

I have sent money to my friend and money got deducted from my account and it's been 5 days now and neither i and my i friend got the money. I am looking forward to file a case against phone pe and penalize the company with this mischievous activity.. I have emergency and phone pe is just giving me we have credited the amount but where i have the statement of the account my friend haven't got the amount credited.

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Oct 15, 2019

Updated by Ñêêràj Ŷáđàv Succesfull message is showing in my transaction history here's the screenshot..

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Address: sarvabotla vari street,kavali, Nellore, Andhra Pradesh, 524201

I have done a transaction on oct 12 at 10:25pm through phone pe from my sbi account to axis bank account for the amount of 5000/-.I have called to both bank's customer care and phone pe customer care.They were blaming each other.

I don't know what to do to resolve this.

My transaction Id is P1910122225262031247389

UTR number is[protected].

Please resolve at the earliest.

Regards,
Abhinay

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Address: Poorvi Bazar, 284201

Sir,
I want to say you that i order realme c2 on flipkart and than cancel this the refund come through phonepe amount was 5999rs. Only 25 rs credit those i give from phone pe wallet 5974 not credit of bank a/c transaction id P1908232100563149196411
Registered mobile no. [protected]
So i request you to give my money
Because its problem by phone pe no statement come in bank a/c with this

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Oct 19, 2019

Updated by Archit12 No solution provide

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N

Narayan1326

from Talcher, Odisha

Oct 15, 2019

Hello sir I have payment rs-4999 on dt-05-oct-2019
Payment success but not credit to the reciver end
Trans id-P19100051031095018138662
Bank utr no[protected]

payment successful but not credited in account - Comment #3560936 - Image #0

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Address: #89/1, 3rd Cross Munereddy Layout, Bellandur, Sindhuja Gents Pg, Bangalore, Karnataka, 560103

I paid the amount of rs 5000 through phone pe on 4th october 2019 to one of my friend credit card which is currently deactivated card. The status of payment still showing success and later i came to know the card is not related to me but i didn't reversed the amount even single rupees. Please reverse the amount at the earliest or please let me know the process of reversing the amount.

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Address: New Delhi, Delhi, 110035

Website: Phone pe

I recharged my dmrc card on 10th oct through phone pe which was failed and thus informed that with few days it will be reversed back to your account but still its not reverted back, infact they are just delaying the process, i'm a student who is facing this. I need my refund as phone pe and dmrc is just blaming each other continuously if one can, then please help....

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Address: 560076

I have been using phonepe since a long time and this is the first time it happened that amount has been deducted from my bank account iao rs. 900 but not yet credited to the beneficiary account, even though the transaction shows successful. I have raised a ticket - transaction id is p1910122237243487937589. Please look into the issue as this is very harassing and not a sign for a company like phonepe.

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R

Rahul Kumar Dubey

from Mumbai, Maharashtra

Oct 14, 2019

I would like to inform you that i did send money on the date 01/10/19 20000/- some time was showing pending but last at night tranaction happened successfully but credit has not been reciver's bank

Dear sir i was very frustrating about this tranaction please help me
My transaction id-P1910010948272544193440

amount deducted but not credited to the beneficiary account - Comment #3558647 - Image #0

amount deducted but not credited to the beneficiary account - Comment #3558647 - Image #1

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Address: Sargawan,, Surguja, Chhattisgarh, 497001

I made a transaction of rs 6950 on date 12/10/2019 by scanning qr code in car service center. The transaction was successful but amount is not credited to beneficiary account or refunded on my bank account. I instantly raised a ticket on phonepe app customer support system and they replied me that transaction is successful and amount has been credited to beneficiary account check there statement and i checked there statement and it was not credited there. Today i made a call to phonepe customer care but there response was that transaction was successful and we don't have any thing to do please go to your bank solving my issue. I live far from bank branch i cant visit my branch early. Please help me to resolve my issue. I am sending screen shot of transaction detail and ticket conversation.

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A

ashok pragada

from Cuddapah, Andhra Pradesh

Oct 14, 2019

Amount transferred via phone pe app for RS 10, 000/- on 5.10.2019 but the amount not credited to beneficiary or the sender.

Transaction details as follows
Tr I'd:P190051832574663473245
Amount: 10, 000/-
Date: 05.10.2019
UTRNo:[protected]
Mob:[protected]

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In my phone pay account every details are fine but there is a problem that my bank account sums is not verified on verifying the sim there is msg shown that oops check your fone balance or sms pack but everything is correct phone balance sms balance all are available but not verifying my account mo. No. Or not check balance or any transa6what can i do pls as soon as possible solve my problems

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T

Thenshad

from Malappuram, Kerala

Oct 14, 2019

I have done a fund transfer on 1st October 2019 through phone pe to sbi account rupee of 7900 & till time the status was very disappointing & phone pe coustomer care was given false commitment & they cheated, thing is 1-resolved within 72 hours but no response then they given another date 11th oct end of the day but there is no credibility

regarding sms is not verified to check bank balance or any transaction - Comment #3558785 - Image #0

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R

Robin Vasudev

from Dalhousie, Himachal Pradesh

Oct 14, 2019

My refund amount not credit last 6days. I already ask phonepe customer care about my amount refund.

PhonePe Complaints & Reviews

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PhonePe reviews & complaints page 100

money transferred but not credit beneficiary account

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amount is not credited to receiver account

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amount deducted by qr scanning

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17000 payment fraud

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money debited and showing transaction successful but not credited to the receiver account

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biller not received the payment

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non refund of amount

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asianet broadband payment issue

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electricity bill paid but still not received by dhbvn

8000 rs deducted thru scanning on phonepe from icici bank account

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amount got debited from my account but not credited to the receiver even though the transaction is successful

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amount got debited from my but not credited to the receiver even though the transaction is successful

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transaction successful but money not credited to the beneficiary account

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amount got debited but not credited to the receiver

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payment successful but not credited in account

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i paid 5000 rs to wrong credit card which the credit card currently deactivated to one of my friend. please reverse the amount at the earliest

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dmrc recharge refund

amount deducted but not credited to the beneficiary account

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upi transaction was successful but amount not credited

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regarding sms is not verified to check bank balance or any transaction

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