PhonePe — phonepe transaction successful but amount not credited to merchant

On[protected] i have done two transactions of rs.40, 000 each through phone pe to a merchant. Both the transactions were shown succesful but merchant didnt get the amount and money was debited from my account. The transaction ids are :p2002171847314451460230 & p2002171849391797091501.
The amount debited was total rs.80, 000/- and was not credited back to my account even after three days. The bank officials are not taking any responsibility on this transactions made through phonepe.
Kindly revert back my amount of rs.80, 000/- back.
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PhonePe customer support has been notified about the posted complaint.
Feb 20, 2020
Updated by srajenn
I have raised Tickets nos are 87139728 & 87139611
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I had booked a rail ticket through irctc app through phone pay. Amount deducted but ticket was not booked. Although 14 days had been lapsed i have not got the refund amount of Rs.5175.40.

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