PhonePe Private Limited (Formerly Known As Fx Mart Pvt Ltd) (Cin - U67190Dl2012Ptc303812). — non payment of cashback on recharge of reliance jio rs 399-offer of cashback rs 100

Address:Bangalore, Karnataka, 560034
Website:phonepe.com/en

Hello!
The subject company is operating after getting licensed from the reserve bank of india for issuance and operation of a semi closed prepaid payment system.
The company offers for cash back of rs 100 on recharge of rs399 on reliance jio. Based on the offer i recharged reliance jio for rs 399 on 2-january 2018.in spite of repeated reminder no cash back is given to me and my complain is not attended seriously. Even when i called over their customer care no [protected], the message is coming all our executives are busy.
It is a case of fraud as the subject company is misleading public without having intention to pay cash back.
I am enclosing herewith screenshot of their offer for your perusal.
I hope you can review issue of licence to such non professional organisation so as to avoid fraud.
Regards
T b k patra, pune mob [protected]
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