PhonePe — problem in e kyc

I have an account with login id ([protected]) on phonepe and have an amount of 7500 rs. While i want to use wallet money software shows a message 'complete your kyc'. When i start to complete kyc software shows an error for last one month as 'sorry, e-kyc services are temporarily unavailable. Please try again later'. I really fed up that i missed my a few urgent payments and also my money is also bonded for a long time. So i request to allow me to withdraw my money so that not to face such a problem for future payments.
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IFSC NO:- SBIN0010574
ACCOUNT NO [protected]
2400 money not credit in the my account please refund my money

[email protected]'s reply, Jun 7, 2018
My money not in credit account
seeing 'sorry, e-kyc services are temporarily unavailable. Please try again later' message since past 2 months in the app.

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