PhonePe Pvt. Ltd. — online fraud - siphoning of money from canara bank account number (using otp)

Dear sir/madame,

This is to inform you that yesterday i. E., 30/12/2017 at around 3:30 p. M., there were 2 fraudulent transfers (Totaling rs. 19998) of rs. 9999/- and rs. 9999/- respectively, from my bank account to phonepepvt. Ltd wallet o[censored]nknown criminal.

The details of my bank account are:-

1. Bank name - canara bank, branch - khasmahal main road, jamshedpur

2. Account number[protected]

3. Name - mrs. Minati mitra

4. Contact/registered number - [protected]

The details o[censored]nknown criminal:-

1. Contact number 1 - [protected] (Seems to be switched off since yesterday)

2. Contact number 2 - [protected] (Seems to be still active)

Request to immediately bar this transaction, and help me recover the amount.

I have initiated simultaneous complaints/processes with:-

1. Canara bank customer care - freeze account/atm card

2. Local branch manager - telephonic communication of the loss (Formal in-person complaint to be lodged tomorrow i. E., 01/01/2018)

3. Cyber crime cell jharkhand (Dial 100)

Thanks & regards,

Sounak kumar mitra

[protected], mumbai

(Writing on behalf of my mother mrs. Minati mitra)