[Resolved] PhonePe — Refund Amount Not Credited to Bank account
Transaction ID: P2102221254465174354438
Date: 22nd February, 2021
Payment Mode: PhonePE
Card Used: ICICI Debit Card
I made a purchase on Flipkart for Samsung F62 smartphone, worth INR 23, 999. The payment was done through my ICICI Debit Card (No: [protected]). After I was not happy with their cash back offers, I changed my mind and requested for a refund within 1 hour of placing the order. The refund was successfully initiated within the next 2 hours.
Now, the PhonePE application on my phone states that the refund amount of INR 23, 999 has already been credited to my account/debit card (please take a look at the attached screenshot). It has been close to 7 hours now and the amount has not been credited to my bank account yet.
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Feb 25, 2021Complaint marked as Resolved
Resolved within 2 days.
Feb 23, 2021
PhonePe customer support has been notified about the posted complaint.