Claimed

PhonePe Complaints & Reviews

1
Updated: Aug 30, 2025
Complaints 3493
Resolved
261
Unresolved
3232
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 53

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RS11rahul
Feb 24, 2021
Report
Copy

Refund done on 3/2/2021 by phonepe have not been received to my account. Max date for refund was 12/2/202q
PhonePe customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Henu Verma
    Feb 24, 2021
    Report
    Copy

    Dear Sir,

    I am Dr. Henu Kumar Verma writing this mail to bring to your notice that my wife Neha Verma has an account in PNB Bank today morning at 12.10 pm; she received a message regarding the debit transaction of 9999 rupees on mobile (through debit card number XXXX8204), which was not done by us. In this regard, we moved to PNB bank and filed the application to block the card, and registered the fraud case, and also we get the bank statement.
    In the bank statement (Attached), we noticed that these transactions amount money stored in PHONE PAY WALLET (REF NO.[protected].
    In this regard, I would like to request you kindly check into this matter as soon as possible and file a cybercrime against this account holder. And also, I would like to request you to help in reimburse the money.

    In the meantime, if you need any information, kindly let me know A soon as possible
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sonu kharia
      Feb 22, 2021
      Report
      Copy

      Address: Sundar pur t.e, Sundar pur t.e

      ShopClues customer call me for your report is ka for 13 lacs you from 2500 but second region is 12000 fraud my money
      PhonePe customer support has been notified about the posted complaint.
      Feb 22, 2021
      Updated by Sonu kharia
      My money my country back please help me
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anirudhsinh dodiya
        Feb 22, 2021
        Report
        Copy

        Address: At Navadra, Ta Veraval

        My account was blocked. When I was trying to block my wallet. And there are 8007rs in wallet then I spoke to customer service then he said that we will reactivate your account than after some day I have been waited but that not solved and then service representative said your wallet is not blocked but account was blocked by yourself and it can't be reactivate, whenever we will have this function we will do for you in future. Indirectly nothing can be happen then I call them again and for talk to the senior exucative and he said you would to see your account may be refunded I said no it's not refunded etc. And the query is continuing... Please someone help me
        Sincerely a poor person Anirudhsinh Dodiya
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anknambiar
          Feb 22, 2021
          Resolved
          Report
          Copy
          Resolved

          Refund Amount Not Credited to Bank account

          Transaction ID: P2102221254465174354438
          Date: 22nd February, 2021
          Payment Mode: PhonePE
          Card Used: ICICI Debit Card
          Account Number:[protected]

          I made a purchase on Flipkart for Samsung F62 smartphone, worth INR 23, 999. The payment was done through my ICICI Debit Card (No: [protected]). After I was not happy with their cash back offers, I changed my mind and requested for a refund within...
          Helpful
          2 other people found this review helpful
          2 found this helpful
          1 Comment
          Report
          Copy
          J
          jainyash1199
          Feb 21, 2021
          Report
          Copy

          I received a call from [protected] this number and he said that you have won cashback of 3250 rs from Phone pe and to receive that cashback you need to check your notification in phonepe app and when i said no to him he started abusing and was speaking in very rude tune . Phonepe please take action against such fraudsters who are defaming phonepe
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            7
            7580863525
            Feb 20, 2021
            Report
            Copy

            Address: Village chakraway

            Refund fild transection 2000 today
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              Tipu Mujawar
              Feb 20, 2021
              Report
              Copy

              Address: MUJAWAR GALLI, KUPWAD

              We confirm receipt of the on-line payment made via BBPAY for Rs 772.5 against Refill Booking No: [protected] for LPG Refill. You will get your LPG Refill shortly. - HPCL
              PhonePe customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rajesh Gutla
                Feb 19, 2021
                Report
                Copy

                Not done my transection but amount debted
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  marimuthu379
                  Feb 19, 2021
                  Report
                  Copy

                  Dear Sir I have TAngedco Eb Bill 3 bill...
                  my account amount is deducted but not credit in customer Tangedco Account Number...
                  that Details
                  1 .Billing Date :11.02.2021
                  transection number: T2102111659144880640276
                  UTR Number:[protected]
                  Amount ; Rs.196
                  2.Billing date: 11.02.2021
                  Transection Number; T2102111652199034860541
                  UTR NUmber;[protected]
                  Amount: Rs.227
                  3.Billing date: 08.02.2021
                  Transection Number: T210281251558353874560
                  UTR Number :[protected]
                  Amount ; Rs.1217
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I received a call from an unknown number asking me to redeem a voucher worth Rs. 2500/- which is a cashback from phone pe, that phone pe is paying to its customers due the lockdown crisis. He shared me one url in the notification link of Phone Pe and wanted me to click on that link and pay the money from my linked account. How he came to know if I have linked any account or not. Does phone pe share confidential information of its customers...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    I
                    inder gujjar
                    Feb 18, 2021
                    Report
                    Copy

                    I have send money wrong account
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      E
                      eshan dixit
                      Feb 18, 2021
                      Report
                      Copy

                      Transaction date - 3/13/2020
                      Upi I'd[protected]
                      Reference no.[protected]
                      Status - transaction failed

                      On dated 3 December 2020 money gets deducted from my account but the third party vendor shown it as transaction failed. As per my bank statement money gets deducted from my account. I contact to customer care service of third party vendor as well as to the bank but not gets satisfied reply & I am unable to register my complaint and not get my money back. So please help me regarding this issue and solve it as soon as possible. Thank you
                      PhonePe customer support has been notified about the posted complaint.
                      Feb 18, 2021
                      Updated by eshan dixit
                      I attach phone pe transaction history

                      Feb 18, 2021
                      Updated by eshan dixit
                      I also attached bank statement

                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sreenivasdigitech
                        from Proddatūr, Andhra Pradesh
                        Feb 18, 2021
                        Report
                        Copy

                        I already pay the amount in PHONEPE..But amount will not credited in receiver bank and at the same time amount debited in my account..I already raise my complaint on PHONEPE but there is no responce from Phone pe side..Plz solve my problem it's an urgent
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          Ujjwal5188
                          from Hāora, West Bengal
                          Feb 18, 2021
                          Report
                          Copy

                          Website: PhonePe

                          PhonePe is not refunding my money. They are saying we have refunded but no money has been credited in my bank account. When i talked with my bank they said no transfer has been made. My refunded money has not been credited. I booked two tickets on IRCTC thorugh PhonePe and they are saying my money has been refunded. But the bank is saying no refund transfer has been made. I m attaching all the necessary documents. It has been more than 14 days kindly help me get my refund. Transaction id of PhonePe P2102030157225634888234
                          P2102102059569456265792
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            k mohan krishna
                            from Noida, Uttar Pradesh
                            Feb 17, 2021
                            Report
                            Copy

                            I sent money through Phonepe app on 21/10/2020 6299 amount debited from my account but not credited to receiver account what is u r system doing
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Gauti001
                              from Noida, Uttar Pradesh
                              Feb 17, 2021
                              Report
                              Copy

                              I have done various transactions with Phonepe to book my tickets on IRCTC app but many of the transactions got failed but I still haven't got any refund and when I am trying to contact Phonepe customer care then they are not giving option to talk and rather they are advising to complaint in app in their TICKETS column. Even some tickets which I cancelled on IRCTC app and IRCTC is showing that it has refunded my money but that money also not credited to my account or my phonepe wallet. My thousands of rupees are involved in such transactions and now I am very tensed about that.
                              PhonePe customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Hitesh rijwani
                                from Bengaluru, Karnataka
                                Feb 17, 2021
                                Report
                                Copy

                                Address: India

                                In my phonpe merchant I have received amount via phonpe qr scanner and amount has not credited in my account of rs 800.
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jayanagaraj Beejapuram
                                  Feb 17, 2021
                                  Report
                                  Copy

                                  Sir we are in big trouble please refund my amount which I have paid through ur app and it was a fraud company called the Shoppers app paid on 5_2_2021amont 20, 000 and kindly save ur good reputation
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    prince thaper
                                    from Delhi, Delhi
                                    Feb 17, 2021
                                    Report
                                    Copy

                                    This is fraud number registered with phone pay +[protected] please investigate this number these guys doing fraud # lottery #wining # scam
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit