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Updated: Jun 9, 2026
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R
RS11rahul
Feb 25, 2021
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My rrfund from phonepe which was initiated at 3/2/2021 have not received. In prievios complaint it is marked as resolved i dont know how?
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    Anupama Gurung
    Feb 24, 2021
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    Actually I have done one transaction on 27January 2021 at 4:22pm which was amounting Rs 5700. Even the amount was also deducted from my account and the receiver was also got the message but not the amount.Now it’s almost 28 days and still the amount is not credited to my account.
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      R
      RS11rahul
      Feb 24, 2021
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      Refund done on 3/2/2021 by phonepe have not been received to my account. Max date for refund was 12/2/202q
      PhonePe customer support has been notified about the posted complaint.
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        H
        Henu Verma
        Feb 24, 2021
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        Dear Sir,

        I am Dr. Henu Kumar Verma writing this mail to bring to your notice that my wife Neha Verma has an account in PNB Bank today morning at 12.10 pm; she received a message regarding the debit transaction of 9999 rupees on mobile (through debit card number XXXX8204), which was not done by us. In this regard, we moved to PNB bank and filed the application to block the card, and registered the fraud case, and also we get the bank statement.
        In the bank statement (Attached), we noticed that these transactions amount money stored in PHONE PAY WALLET (REF NO.[protected].
        In this regard, I would like to request you kindly check into this matter as soon as possible and file a cybercrime against this account holder. And also, I would like to request you to help in reimburse the money.

        In the meantime, if you need any information, kindly let me know A soon as possible
        PhonePe customer support has been notified about the posted complaint.
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          S
          Sonu kharia
          Feb 22, 2021
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          Address: Sundar pur t.e, Sundar pur t.e

          ShopClues customer call me for your report is ka for 13 lacs you from 2500 but second region is 12000 fraud my money
          PhonePe customer support has been notified about the posted complaint.
          Feb 22, 2021
          Updated by Sonu kharia           My money my country back please help me
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            A
            Anirudhsinh dodiya
            Feb 22, 2021
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            Address: At Navadra, Ta Veraval

            My account was blocked. When I was trying to block my wallet. And there are 8007rs in wallet then I spoke to customer service then he said that we will reactivate your account than after some day I have been waited but that not solved and then service representative said your wallet is not blocked but account was blocked by yourself and it can't be reactivate, whenever we will have this function we will do for you in future. Indirectly nothing can be happen then I call them again and for talk to the senior exucative and he said you would to see your account may be refunded I said no it's not refunded etc. And the query is continuing... Please someone help me
            Sincerely a poor person Anirudhsinh Dodiya
            PhonePe customer support has been notified about the posted complaint.
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              A
              anknambiar
              Feb 22, 2021
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              Resolved

              Refund Amount Not Credited to Bank account

              Transaction ID: P2102221254465174354438
              Date: 22nd February, 2021
              Payment Mode: PhonePE
              Card Used: ICICI Debit Card
              Account Number:[protected]

              I made a purchase on Flipkart for Samsung F62 smartphone, worth INR 23, 999. The payment was done through my ICICI Debit Card (No: [protected]). After I was not happy with their cash back offers, I changed my mind and requested for a refund within...
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              jainyash1199
              Feb 21, 2021
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              I received a call from [protected] this number and he said that you have won cashback of 3250 rs from Phone pe and to receive that cashback you need to check your notification in phonepe app and when i said no to him he started abusing and was speaking in very rude tune . Phonepe please take action against such fraudsters who are defaming phonepe
              PhonePe customer support has been notified about the posted complaint.
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                7
                7580863525
                Feb 20, 2021
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                Address: Village chakraway

                Refund fild transection 2000 today
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                  T
                  Tipu Mujawar
                  Feb 20, 2021
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                  Address: MUJAWAR GALLI, KUPWAD

                  We confirm receipt of the on-line payment made via BBPAY for Rs 772.5 against Refill Booking No: [protected] for LPG Refill. You will get your LPG Refill shortly. - HPCL
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                    R
                    Rajesh Gutla
                    Feb 19, 2021
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                    Not done my transection but amount debted
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                      M
                      marimuthu379
                      Feb 19, 2021
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                      Dear Sir I have TAngedco Eb Bill 3 bill...
                      my account amount is deducted but not credit in customer Tangedco Account Number...
                      that Details
                      1 .Billing Date :11.02.2021
                      transection number: T2102111659144880640276
                      UTR Number:[protected]
                      Amount ; Rs.196
                      2.Billing date: 11.02.2021
                      Transection Number; T2102111652199034860541
                      UTR NUmber;[protected]
                      Amount: Rs.227
                      3.Billing date: 08.02.2021
                      Transection Number: T210281251558353874560
                      UTR Number :[protected]
                      Amount ; Rs.1217
                      PhonePe customer support has been notified about the posted complaint.
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                        V
                        VidhiVids
                        Feb 19, 2021
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                        I received a call from an unknown number asking me to redeem a voucher worth Rs. 2500/- which is a cashback from phone pe, that phone pe is paying to its customers due the lockdown crisis. He shared me one url in the notification link of Phone Pe and wanted me to click on that link and pay the money from my linked account. How he came to know if I have linked any account or not. Does phone pe share confidential information of its customers to unknown resources.
                        PhonePe customer support has been notified about the posted complaint.
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                          I
                          inder gujjar
                          Feb 18, 2021
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                          I have send money wrong account
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                            E
                            eshan dixit
                            Feb 18, 2021
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                            Transaction date - 3/13/2020
                            Upi I'd[protected]
                            Reference no.[protected]
                            Status - transaction failed

                            On dated 3 December 2020 money gets deducted from my account but the third party vendor shown it as transaction failed. As per my bank statement money gets deducted from my account. I contact to customer care service of third party vendor as well as to the bank but not gets satisfied reply & I am unable to register my complaint and not get my money back. So please help me regarding this issue and solve it as soon as possible. Thank you
                            PhonePe customer support has been notified about the posted complaint.
                            Feb 18, 2021
                            Updated by eshan dixit                             I attach phone pe transaction history

                            Feb 18, 2021
                            Updated by eshan dixit                             I also attached bank statement

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                              S
                              sreenivasdigitech
                              from Proddatūr, Andhra Pradesh
                              Feb 18, 2021
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                              I already pay the amount in PHONEPE..But amount will not credited in receiver bank and at the same time amount debited in my account..I already raise my complaint on PHONEPE but there is no responce from Phone pe side..Plz solve my problem it's an urgent
                              PhonePe customer support has been notified about the posted complaint.
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                                U
                                Ujjwal5188
                                from Hāora, West Bengal
                                Feb 18, 2021
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                                Website: PhonePe

                                PhonePe is not refunding my money. They are saying we have refunded but no money has been credited in my bank account. When i talked with my bank they said no transfer has been made. My refunded money has not been credited. I booked two tickets on IRCTC thorugh PhonePe and they are saying my money has been refunded. But the bank is saying no refund transfer has been made. I m attaching all the necessary documents. It has been more than 14 days kindly help me get my refund. Transaction id of PhonePe P2102030157225634888234
                                P2102102059569456265792
                                PhonePe customer support has been notified about the posted complaint.
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                                  K
                                  k mohan krishna
                                  from Noida, Uttar Pradesh
                                  Feb 17, 2021
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                                  I sent money through Phonepe app on 21/10/2020 6299 amount debited from my account but not credited to receiver account what is u r system doing
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                                    G
                                    Gauti001
                                    from Noida, Uttar Pradesh
                                    Feb 17, 2021
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                                    I have done various transactions with Phonepe to book my tickets on IRCTC app but many of the transactions got failed but I still haven't got any refund and when I am trying to contact Phonepe customer care then they are not giving option to talk and rather they are advising to complaint in app in their TICKETS column. Even some tickets which I cancelled on IRCTC app and IRCTC is showing that it has refunded my money but that money also not credited to my account or my phonepe wallet. My thousands of rupees are involved in such transactions and now I am very tensed about that.
                                    PhonePe customer support has been notified about the posted complaint.
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                                      H
                                      Hitesh rijwani
                                      from Bengaluru, Karnataka
                                      Feb 17, 2021
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                                      Address: India

                                      In my phonpe merchant I have received amount via phonpe qr scanner and amount has not credited in my account of rs 800.
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