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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 53

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E
epeneth muthu
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Fraudulent transaction by Fraud Phone Pay New Company of Rs 549-
Sir,

Please look into the transaction P2102110911073387463984
TO UPI/DR/[protected]/Online K/UTIB/[protected]/Order
Please look into this fraud as your company name will be spoiled and trace his finding and inform me as well take stringent action on this fraudster please and thanks.
[protected]...
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D
Deepan Giri
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction Successful but money not credited so need refund

Dear sir,

I have initiated a transfer on[protected] for the amount of Rs.2000. My transaction ID is T2102081934566176170182 for this transaction it was showing pending till yesterday that is before 48 hrs. Once after 48 hrs completed from the initiated time it has changed to successful automatically. But still the payment is showing processing. I want my amount to e refunded as soon as possible. kindly do the needful...
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R
Ramla2
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Regarding for refund payment

Address:Sikar

Dear sir
My payment deduct but not receive my payment and not refunded my payment so please refund my payment...
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V
Vijay1194
from Ulhasnagar, Maharashtra
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New number registered

Hi tmTeam,

I want to understand if i login on phonepe with new number will my contacts list in my cell get notification...
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I have Made A Recharge of INR 800 Rs In Phone pe App..The Money Got deducted from Bank But i Didn't receive The Google play recharge Code...I tried To contact phone pe..But THey were not responding.I want the google play rechatge code...
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R
Ravi20739
from Meerut, Uttar Pradesh
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Wrong Bank transaction

Address:51/217 NEAR ALBS SCHOOL PRATAP NAGAR Jaipur

My phone pay no [protected] to trasfer 15000/ rs to my friend phone pay no but due to wrong mobial no this payment trasfered to [protected] transaction id is T2102081902115862609625. please refund my money in my phone pay wallet....
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V
Vardraj Kumar
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Top kiye to diamond nahi mila

Address:India, CBINOR10001

Top up karne per diamond nahi milla hai codashop se 1600Rs...
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Address:delhi

My father was cheated by phone pe customer care employee...On 7th nov 2020...My father called at cc of phone pe...To enquire about a transaction...Their employee said ...Yes sir, that payment was on hold from our side...Plz share your bank details...And then my father shared his details to them thought he will genuinely help him...That man from phonepe cc...Called my father from two different numbers...By saying ...My senior will talk to...
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N
Nitin Tilwani
from Chennai, Tamil Nadu
Dec 7, 2022
This thread was updated on Dec 7, 2022
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Fraud Transaction of Rs. 4999 + 4999 on Phonepe

One person called me and he told me that he is an Phonepe executive and after that he told me that I have got an cashback of 4999rs, and told me to click that and after it got paid, and when i asked him that, this has been debited from my bank, then after that he told me that it was his mistake and try again and your money will be refunded with cashback and again i paid them.
This incident happened on 5th FEB 2021 and i have also...
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A
Ajay7282
from Powai, Maharashtra
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Payment failure

I have transferred ₹25000 via phone pe to another phone number. Amount is deducted from my account but not credited in recipient's account...
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V
Vivek vala
from Noida, Uttar Pradesh
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Money Refund or transaction on other account

Address:At sarkhadi ,near high school
Website:PhonePe Online Business Solutions: Quick, Fast & Secure Online Payment ...

One of my friend debited money to my number but money goes to someone other account and now they don't give any answer of my complaint so please lookout in these issue in phone pe app someone others account link and money goes to that account I have screenshot of that payment...
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R
Rajuna Gowda
from Bilchodu, Karnataka
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Request to refund my money

Hi this is Rajuna, i am from channarayapatna, hassan district,
I received fraudcall from phonepe he told me you receive cashback on phonepe i send notificstion in phone you can receive now so i did and he diduct my amount Rs 4800 i want money back please help me i requested you... Please help me
His no is [protected] and [protected]
And my no is [protected] please contact me...
Collect ID is SBI8961AA[protected]D4D5EFbr...
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R
ram1946
from Mumbai, Maharashtra
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Sweet communication but no service to any issue

This is a company which do not bother any action on customers query and wait for time to resolve the issue. They will send u nice ticket no like[protected] for me with sweet words but do not know what to do after that and keep mum.My issue is described hereinunder:

AA)For One IPO namely Indigo paints which completed allotment on 28th Jan 2021, two Hold have been made one in ICICI Bank and one in Idfcfirst Bank. How can u have...
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I close my phonepe wallet but refund was not done even 24 hours. I topup my wallet through my debit card of rs 600. Phonepe claims that after closure refund was done right afrer you close. So please help me and i want my refund fast. Phonepe shows that they refunded but my bank statement doesn't shows that refund....
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I have did the recharge of 149 of jio but money is debited from bank account but recharge is still showing processing after completing 3 days i want my refund or the recharge done successfull. My ticket id is #[protected] i have contacted there customer service support they said we will contact soon but still after 3 days no call from them even i have called there customer care number they are not receiving call this is worst please help me...
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S
Sampath Mirala
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Regarding refund of my money

Respected sir/madam
Am sampath i made a payment of 500 to my friend on 14th jan 2021 but it got failed and money debited from my account phone pe team said i will get refund with in 3 days but I didn't get till then I am complaining number of times but no response from them. This happened previously also as it is small amount i didn't care about but it's going same process. So please take action on phone pe there are lakhs of small...
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A
Arun Chandhu
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Money deducted but not reflected

Sir, I have done transaction with phone pe, money was deducted but not reflected the recievers bank, phonepe customer also not allow my problem, that was a very poor customer service, sir please as soon as possible solveemy issue 🙏...
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N
Nomy82
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Bad customer service/Cheat

Payment of ₹199 debited from my phonepe account for a jio recharge on 02/02/2021 its been over 10 hours now still the recharge is not processed by Jio neither i got a refund from phonepe. My ticket number for the transaction is N2102021925413984327603 on phonepe app. This is the worst customer service experience ever....
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Phone pe transaction id T2102010724255855959052
UTR number
[protected]...
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A
A.C.Pushpa Valli
from Noida, Uttar Pradesh
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Debiting of account and not refund my money back

I paid electricity bill using phone pe it showed debiting of amount nd will be refunded within 7 days but it has been longer than that so pls check the problem nd refund my money back from Indian bank account...
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