PhonePe — regarding for complain phonepe successful transaction but amount not received in bank account.

Address:

VILL- KURHARI.PO- SHAKURABAD,PS- SHAKURABAD.DIST-JEHANABAD.BIHAR, Jehanabad, Bihar, 804425

Dear sir and mam.
Greetings of the day!!!
Sir this is to inform you that
I had made payment from canara bank saving account to my friend p. N. B bank account. Through upi app (Phonepe).
The amount (4000) is deducted from my bank account and transaction successful receipt is generated, but my friend didn't get any mail or message of amount credited.
Please check and take it as high priority and resolve this as soon as possible.

So kindly look into this matter and do the needful.
Phonepe transaction is as below:-
Date & time of transaction: 10 octomaber 2019 (08:21am)
Utr no:[[protected]]
Txn. Id: p[protected]
Paid from mobile number:- [[protected]]
Paid to mobile [protected]
Regards
Niranjan kumar
[protected]
[protected]
Dear customer,

Thanks for writing to us, our customer service representative will call you at the earliest.

Please provide your phonepe linked mobile number, as it helps us to serve you better. Kindly ignore, if you have already done that.

For your reference, your ticket number is 74480585

[this is an auto-generated response.]

Thanks,

Phonepe support

74480585:589783