PhonePe — reversal of wrong fund transfer on phone pe

Address: #1355, 2nd Cross, Vijayanagar, Bangarpet, Kolar, Karnataka, 563114

On 12.10.2019 2 nos of fund transfer of rs.99800/- (Rs.50000/- & 49800/-) is done from corporation bank to icici bank, but amount transferred to wrong account no.[protected] & ifsc code - icic0000252 (Correct ac no.[protected] & ifsc code - icic0000252), only change of last digit, the amt has transferred to wrong account and requested to reverse the transactions please.
1. Rs.50000.00 - txn id :- p1910120929374358354407 &
2. Rs.49800.00 - txn id ;- p1910120931129308724956
Note: complaint already submitted at both bank bank branches.
Once again i request your good office to consider my request and do the needful please
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PhonePe customer support has been notified about the posted complaint.
Nov 01, 2019
Updated by N Srinivasa murthy
On 12.10.2019 2 Nos of Fund Transfer of Rs.99800/- (Rs.50000/- & 49800/-) is done from Corporation Bank to ICICI Bank, but Amount transferred to wrong Account No.[protected] & IFSC Code -ICIC0000252 ( Correct AC No.[protected] & IFSC Code -ICIC0000252), only change of last digit, the amt has transferred to wrong Account and requested to reverse the transactions please.
1.Rs.50000.00 - Txn ID :- P1910120929374358354407 &
2.Rs.49800.00 - Txn ID ;- P1910120931129308724956
Note: Complaint already submitted at both Bank Bank branches.
Once again I request your good office to consider my request and do the needful please
Nov 01, 2019
Updated by N Srinivasa murthy
Call received from customer Care No.[protected] and enquired about the complaint and I verified that Telephone No it was Phone Pe Customer care Number and taken the details of other bank details and I received the messages that My balance amount was debited and balance as become Nil in my account. Hence I request you to take necessary step s to reverse back the amount debited in my account at the earliest please
 
1 Comment

Comments

I made a UPI payment through phonepay to another UPI phonepay holder. It was a successful transaction for which UTR number also generated. The money got debited from my account but the same has not been credited to receiver's account.
Date:27/10/2019
Transaction Id:P1910271955277326840564
UTR:[protected]

Please help.

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