PhonePe — Stuck transfer

Address:	560103
Website:	phonepe.com

I had done transaction on 9 may 2017 of 3000 rs but still my payment is in processing state as it has already taken more than 40 hours i need to send that amount very urgently
i also used the option of report an issue in the app itself i had received the message around 5 pm on 9 may that they will call me within 24 hours but no call was there from your side till now so i call on the helpline by taking the no from internet
first i had to wait for 10 minutes to get to talk with your customer support and still i had not find the solution he said me wait for today also
either the payment will be rejected or the payment will be accepted
then i asked that why i have to wait for 1 more day as already 2 days had gone
than he say i cant do anything you have to wait.
he did not provide me any solution
complain id 738781
name to whom i had talk jitesh
i am very upset because of this
sir i am defamed by this company as i need that money urgently to be send.