PhonePe — transaction money refund

Address:

Dhenkanal, Odisha

On 3rd february a sum of rs. 20000 got debited from my account but the transaction was failed. I complained to phonepe but did not get the refund stating the reason this is due to the technical issue of my bank. I have already lodged a complain in my bank and my bank says this is a third party transaction and they don't have anything to do do with this issue. With extreme dissatisfaction i request you kindly resolve my issue at an earliest. Thank you.
Anil kumar sahani
Mob no-[protected]