PhonePe — transaction successful but not credited to merchant

1 month ago i made a payment to my mess of amount 5133 that time transaction was successful but now i came to know that the merchant didn't received the payment i raised a ticket phonepe says contact your bank but ultimately responsible is phonepe itself the transaction id is p1905291240534648696731
So what should i do the banks say contact phonepe and phonepe says contact your bank
Please help me
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Sir, beneficiary account in boi...and I sent money 2500/- in SBi to BOI transaction details in attachments pls solve pbm sir ...phone pay reg no. Is. [protected] and beneficiary is [protected]

Sir mene mere numbar [protected] se date 11/04/2019 ko ac. No. [protected] par 10000rupay ka payment upi se kiya tha wo na to ac. May pahucha h or mere ac. Se bhi debit ho gye h 2mahine se upar ho gye koi bat karne ko tyar nahi h na sbi wale na phonpe wale plzz help me

Sir my ac. Num. 61148812319 sbi kekri ajmer rajsthan transfar ac. 18900200001011 bank of baroda
Phonpe transaction id p1904112002488892786485
Utr numbar =910160659793
Date= 11april 2019 time 08:02 pm

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