PhonePe — transactions failed but no refund till date - nx[protected]

Address:	New Delhi, Delhi, 110005
Website:	www.phonepe.com/en

Dear Sir/Mam

I had done a transactions on 9th Jan 2018 in Phonepe App for paying my SBI Credit Card Bill for amount Rs 67143, money get deducted from my Account but transactions failed and till yet I have get return back that amount.
I had transfer this amount in Phonepe via Tej App.

I cant able to Link my Bank account with Phonepe app as showing error while doing Linking due to Mobile no issues.

I contacted your customer care they asked me to wait for 7 working days and you will get refund but till yet no respond.

I had attached all transactions details for reference.

Kindly do needful and refund my amount, it is very big amount.

Name:- Dhiraj

Registered Number:- [protected]

Regards
Dhiraj