PhonePe — unable to use wallet balance

Address: 560100

Phonepe — unable to use wallet balance

I am having 5863 in my wallet. But i couldn't use it for scan options, send to others, withdrawal.

If anything u can use it through merchant request they saying (Amazon, flipkart, etc)

They need e kyc if i am ready to provide they not providing options to upload my aadhar details. And also finally they saying it's maintaining activity temporarily e kyc not available. Same issues persist from past 20-30 days.

This shows app owner responsibility.
I raised multiple tickets and mailed multiple times to [protected]@phonepe.com.

Regards
Naveen