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[Resolved]  PhonePe — UPI fraud transaction

Yesterday on 29/12/2020 around 11.30 am, I received a call from this number [protected]. Caller act as a phonepe customer Care member and he says that you have received a notification for a payment of Rs.4999 then I click on the send option on the notification but the payment got failed due to insufficient balance as account have only Rs.3129.36. After that he again send 2 new notification of Rs.2499 and Rs. 598 each . this time I click on send option on the notification and amount of Rs. 3098 got deducted from my account. I request NPCI to take immediate action on fraudster and phonepe as I receive notification on the phonepe app. If possible please refund my money back as soon as possible.
Kavita Jaiswal
[protected]
UPI fraud transaction
UPI fraud transaction
UPI fraud transaction
UPI fraud transaction
UPI fraud transaction
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Dec 30, 2020
Complaint marked as Resolved 
Company don't take any action
Dec 30, 2020

Complaint Status

PhonePe customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

today (27/01/2021 at 11: 50 Am ) i had to send money to another bank account but wrongly recharged ( Rupee1000 ) to airtel mobile number [protected] the transaction id is N2101271150189278289526. so plz refund my money back to this Account -

Name - Bhim
A/c No- [protected]
IFSC Code- SBIN0001341

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    PhonePe
    Customer Care Service
    Customer satisfaction rating
    7%
    Complaints
    2583
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    0
    Resolved
    169
    PhonePe Phone
    +91 12 4678 9345
    PhonePe Address
    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
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