Phonepe — wallet deactivate

 
17 Reviews
Kurukshetra, Kurukshetra District, Haryana, India
 Azzu Verma on Jun 12, 2018
Today I use phone pe app it's great experience
By mistake I deleted my wallet account
I call customer care he says your account is deactivated and not activeted by any conduction he says everything are in terms and conditions
Very poor service
Phone pe service is very bad
My bad luck I use this app
Your service is very poor
Pls increase your service

Complaint Status


[Jun 13, 2018] PhonePe customer support has been notified about the posted complaint.
Complaint comments  16 Comments     Updated: Share0Tweet0

Comments

No rating because very poor service, my wallet account deactivate, not reactivate, phone giving more term and condition.very poor service, pytm is better than phonepe
My mobile number is [protected], by mistaken my son deactivate the wallet account. Please tell me the procedure to re activate the wallet account.
Thanks
deepak mittal
[protected]
Naveen Polasa's reply, Dec 19, 2018
Did u activated it
By mistake my phone wallet account is deactivated what to do t activate
Very poor service I am unable to reactivate my account..and the money that was previously there in the wallet has been surrendered..
Phone pe fraud.my account deactivated.i have to get refunds from flipkart for returning my order.flipkart saying sticking to, u will get ur refund only after reactivating phone pe .phone pe saying u cant reactivate it at any condition.both are cheating customers
Please activate my phonepe wallet
It's very bad service of phonepe if the wallet is deactivated atleast there should be some solutions to reactivate the phonepe wallet.
my phonepe Wallet deactivated by my mistake
customer care tell not actived ur wallet
poor service
verry bad service
By mistake my phone wallet account is deactivated what to do to activate
Phonepe Wallet is deactivated by mistakenly, I raised so many tickets but no use

"""Very POOR SERVICE""".

I raise a ticket i.e
"Please delete my account" OR Reactivate my wallet..

after some days ...
Got a call from phonepe C.S.Executive
They said ..
Your Wallet is can't reactivate, at any condition, and
we can't delete your account ..
you don't want to phonepe service,
they said just un-install the app

That time I have a doubt
:- May be my Bank account's details are misused
:- I UN-linked soon my Bank account's
:- I changed my Mobile number (Bank Account linked)

After few months ...
i just install the app again and register(signup)
already you have account please login..
i login to my old phonepe account..
appeared my old transaction details
Phonepe very bad because he will say I will not reactivate. Only one time activate this appointment is an face ok
Accidentally closed the wallet. The instruction was not at all clear that it was the wallet is that getting closed. Couldn't find any option to reopen the wallet. The support team says there is no provision to reopen a closed wallet. I never seen such a terrible and pathetic app. Very disappointing.
Need to reactivate phonepay wallet..
It is a poor service.u have to improve your service otherwise customers who are using phone pay account are leaving phonepay due too deactivation of phonepay wallet
i raised a tickets regarding wallet activation, Auto pay and regarding KYC also. But till now no response. if i try to call customer service, it says that they will call back but till now there is no call from them. As I''m new user it says to complete KYC. I have completed my kyc. please look into the issue and do need ful ASAP.
My phone pe wallet is deactivated, But custom care is not reacted my problem, very bad service

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    Customer satisfaction rating
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    Complaints
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    +91 12 4678 9345
    location
    A 25, Mohan Cooperative Industrial Area, South Delhi, New Delhi, Delhi, India - 110044
    Phonepe - wallet deactivate