[Resolved]  PhonePe — where is the dispute don't tell me

Address:Hyderabad, Telangana, 500054

Till my money is not updated in my friend SBI account... banker telling that not received the money with this UTR Number and Transcation ID
Please Confirm the that any error occurred in the transaction..
please let me know
Transaction ID: P1901102154493524210917
UTR No:[protected]
Please Give proofs of confirmation of SBI Reciver from Phone pay app, you are telling that receiver Bank has confirmed that amount is successfully credited to the receiver.


Regards
Gundu dileep kumar
[protected]

hi Dileep,

Thank you for contacting PhonePe!

Regarding your recent query, Ticket No: 36729091, we w ould like to inform you that we have gone through your transaction history and found the transaction of INR 1000.0 with the transaction ID: P1901102154493524210917.

We would like to inform you that receiver Bank has confirmed that amount is successfully credited to the receiver.

We would like to inform you to ask Receiver to check the updated Bank balance and ask the receiver to contact his Bank with the UTR provided to know the credit status.

You can also contact his Bank and raise a chargeback.

Please feel free to contact us if you need any clarification.
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Jan 27, 2019
Complaint marked as Resolved 
PROBLEM IS WITH MY FRIEND, BECAUSE HE HAD 2 SBI ACCOUNTS, WITH ONE MOBILE NUMBER REGISTRATION... THERE IS MISTAKE THAT HE RECEIVED THE MONEY IN OLD SBI ACCOUNT. HE IS REGISTERED PHONE PAY WITH OLD SBI ACCOUNT...WERE THE MONEY HAS CREDITED... BY MISTAKE HE IS SEARCHING IN NEW ACCOUNT NUMBER... PROBLEM IS WITH HIM... BUT NOT PHONE PAY... EXTREMELY SORRY... ABOUT WHAT I DONE AND COMPLAINING IN CONSUMER COMPLAINTS... SORRY AND REGRET US... MY FRIED WENT HIS SBI BANK AND GET REFERED WITH utr NUMBER MONEY IS CREDITED IN TO OLD SBI ACCOUNT NUMBER... THANKS FOR YOUR COOPERATION CONSUMER COMPLAINTS TEAM & PHONE PAY ...'THANKS FOR HELPING US
PhonePe customer support has been notified about the posted complaint.
Jan 24, 2019
Updated by G. DILEEP KUMAR
Phonepe — where is the dispute donne tell me
Jan 24, 2019
Updated by G. DILEEP KUMAR
Phonepe — where is the dispute done tell me
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