Phoneskart — phone not received

Address:

692 SUBRAMANIAPURAM COLONY 10TH STREET KAMAK ROAD, 626189

My name is t. Venkatesh prabu from sivakasi, tamilnadu, india any my cell number is [protected] and email id [protected]@gmail.com
I order speria s9 pro notch smart phone (Eze000167) on 2/11/2019 and payment also made. Receipt #[protected] for rs.3999/- and order id [protected] and payment id[protected] for rs.3999/- though tmb net banking. Please arrange to refund my amount to my account.