PickMe India Complaints & Reviews

I am srikanth V My mobile no. [protected]. I have purchased Nokia Lumia-630 Black, along with the insurance cover, from your Tambaram (Chennai) outlet on 12/Jul/2014 . Invoice No. P.Tam/2532. Dated 12/Jul/2014 Branch - Tambaram Unfortunately, while I was moving the mobile fell down and the Screen got broken on 16/Mar/2015. I contacted the PICKME customer care on 18/Mar/2015. I've provided [protected] as my registered mobile Number. 110 days have passed and I have not received my phone back. Since I have the insurance cover, I request you to provide me with a new mobile as replacement. First thing they told is that it had happened because of Negligence. They don't have any business to brand me as negligent. The person from PickMe, his name is Magesh, picked the mobile on 20/Mar/2015. They were supposed to provide a replacement mobile, but no replacement was provided. I was later informed that the Insurance got approved on 25/Mar/2015. After many follow ups, it was told that the Insurance company has re-opened my case so getting delayed. After lots of followups, I was told that I will get my mobile on 30/Jun/2015. When I call again on 30th Jun, I was told that I will get with in seven days. Today When I called again I was told that again it is pending with the Insurer and it will take 21 days more. I am exploring all options, including the taking the matter to consumer court. Please let me know to proceed further.

Burgerly case Cutomer datails Mob no. [protected] Customer alternate no. [protected] Cutomer name Avesh kumar sharma Imei [protected] Imei2 [protected] Compny intex aqua power plus Date of sale[protected] Activation code 7UNCKH Burgerly case Date[protected]

Hai Sir/Madam, This is Anil kumar (Contact number: [protected] and MODEL no:- Sony XPERIA M2 (DS) BLACK, Serial no:- [protected]). I was register my defective handset in pickme service. I am doing continuous follow ups with the customer care center but no proper reply is giving by them. I request you to give me my defective handset back with repair/ without repair. Thanks Anil Kumar

Pickme is worst gadget insurance company. My claim for IPhone 6 is still not settled and pending since Feb 2015. It is registered by mobile no [protected]. The phone is ready at apple service center but they have still not made the payment to service center. God knows when they will transfer the payment and i will get the phone that too after 5 months.

I had purchased a lenova handset and took an insurance with pickme doorstep solutions

Since there was some problem with the handset we logged a complaint and their person came and collected the handset on 31st december 2014.

It is now 6 months and they have still not returned the mobile. My repeated calls to them ([protected]) has evoked standard response that the insurance company has not released payment for the repairs though they had sent an sms in february that the insurance claim is settled.

Please help to get back my mobile

Dear sir. This is deepak tripathi mob. no-[protected] lost my mobile phone while traveling. A unknown person snatched my cell during traveling on 27/06/2015 at around 8pm in train. i tried your no but its not responding and i have taken insurance from your company. please do the needful. Details are as follows. Item name: Lenova A6000 IMEI No:[protected] [protected] Bill Amount: 7300/ Insurance Amt: 500/ IMEI No-2MUE[protected] Shop name: Cellular care center, nashik. Invoice no:006553 006557 Date of purchasing:8/6/2015

I hv submitted my lg mobile on 19 th march 15 .but till today it not repaired and also if i check online then it shows the same status the day it was 30 march.till date i hv not received any call from pick me regarding the status of my mobile.when i call to customer care everybody says that ur gadget will be ready nxt 10 days nxt 10 days like this from last 2 month . .that is why i m not happy with pick me solution .so kindly give me a call before u r submitting ur mobile.my mobile no. [protected]

I have submitted my gadget in the month of March 20th and still this time I am waiting for my gadget. I don t know what kinda of services these ridiculous people provides. The worst Company working in insurance sector. This should be smacked down and wind up as soon as possible. Please contact me if any one of you guys moved legally. and give me your suggestions. Sajesh [protected]

Dear Sir / mam, i have given my handset (I PHONE 6) to pickme services on 15-APRIL-2015..I am continuously doing follow-up on no [protected] for status of my moblie.and i am not receiving positive answers from you employees.it been more then 60 days past.your compny employee said that i ll get my mobile in 45 to 60 days. non of your employee can give me exact date of delivery.every employee of yours giving me different different reasons. and they are saiyng that i ll get msg about my mobile status till 15th of july 2015.means it ll be 90 days that your taking to repair my moblie and your insurance company says that we ll get our mobile in 45 day.you are totally lying and i havent got my mobile yet.please i need mobile as soon as possible and want written comittment from your side ...[protected] this is my registered ID number. sameer.[protected]@yahoo.com..pleasec mail me status of my mobile..

Dear Sir / mam, i have given my handset to pickme services on 25-May-2015..I am continuously doing follow-up on no [protected] for status of damage but i am not receiving positive answers from you employees Pradnya, Janvhi and Ravindra Shrivastava.Every time i am receiving answer like we have forwarded your request to approval department and till date we have not received any answer on this.As commited by Pradnya last week the approval need to received by today but while calling on customer care Ms.Janvi told that the same will be expected on Tuesday.I told them to call me after 30 minutes i want to talk with Ms Pradnya as the commitment given by her was wrong..I have agains called to customer care number but Mr Ravindra Shrivastava said that there will be another week required for approval...There are many wrong commitments by your employees.Kindly check and update or revert on my handset status. Regards, Ashish Birari Mob No [protected] [protected]

You guys promise to raise the request on damage and waterlog protection. Once it comes to work upon it, you guys give illogical reasons such as negligence. Damages occur accidently only and you cannot call it negligence. Highly disappointed. Will file a case in consumer court if necessary.

It is to bring to your kind Notice that I had purchased Mobile - LG Nexus 5 D821 vide above invoice. It was carrying INSURANCE from your PICK ME INDIA. I had inform at Customer Care and your Executive - Mr. Pradeep Vairal on 3rd Feb 2015 pick up my Mobile and my Claim Title is [protected]-1 and start time as per your tracking system is 3.2.15. As per your terms and conditions discussed with Customer Care Executive on Mobile any claim or all claims are settled within 45 days time. Today is 17th June 2015 and almost 134 Days are over and still I am not given proper reply by your Customer Care Executives. Mobile is lying with you and I am sure the status which you are informing me on my call to your Customer Care Executives is showing as - State - Step 5 - Estimate Approved ( Repair Pending), As per this status and last communication with your costumer care executive Mr. Pratik gave me last 20 days for when we gave me my mobile & now out of 20 days 3 days remain, and because of this I had to suffer a lot which you can understand well. please settle my claim immediately otherwise I am compelled to file complain for delay in services and unwanted harassment due to your negligence

I HAVE PURCHESED SONY MOBILE MODEL NO:Z1 FROM D.B.ENTERPRISES ON 16/07/2014BILL NO 410, AND ALSO PURCHESED PICKME INSURANCE.I REGISTERD AT PICK ME MY MOBILE NO [protected] I HAD BYKE ACCIDENT ON 02/03/2015 AND MY MOBILE SCREEN WAS BROKEN…..I CALL TO PICKME TO COLLACT MY MOBILE FOR REPARING UNDER INSURANCE SCHEM……THEY SEND THAIR PERSON ON 03/03/2015 FOR PICKUP MY MOBILE….PERSONE MADE JOB SHEET SERIAL NO 8115 (PICKME PACK CODE ZMPO[protected].HE TOLD ME TO CONFERM NEXT DAY FOR REPARING DETAILE…….FROM THAT DAY AND TODAY WHENEVER I CALL TO COUSTERMER CARE THEY TOLD ME IT VIL TAKE 15 DAY TO RECIVED UR MOBILE……SOME TIME THEY TOLD ME U VI RECIVED NEW MOBILE…..AFTER 15DAYS AGAINE THEY TOLD ME NOT SURE…..AFTER 15DAYS THEY TOLD ME 15DAY……EVERY TIME PROMISE ME 15DAYS BUT MY PROBLEM WAS NOT SOLVED…..NOW FOUR MONTHS PASSED BUT I HAVE NOT RECIVED MY PHONE... REGARDS HIRAL RAVAL MOBILE:[protected] EMAIL:[protected]@REDIFFMAIL.COM

customer name : p.v.venkatarangan customer address:11, ellai ammankoil street, west mambalam, ch-33 my tab IMEI:[protected] buddy name:s.rajesh problem: display damage pick my tab date:18.4.15 job sheet.no:1410 i give my tab for service to pickme.com they take my tab in 18.4.15 but call customer care they told "30 days after your tab you received" always they told this dailogue

VERY SIMPLE..! UNIVERSAL INSISTED TO ATTACH INSURANCE COVER WITH PICKME AT THE TIME OF BUYING UBISLATE-AKASH TAB. ONE DAY ACCIDENTALLY THE TAB FELL DOWN AND THE TOP LEFT PORTION OF DISPLAY GOT A CRACK. WE FELT VERY SAD & REMEMBERED THAT IT HAS GOT A COVER OF INSURANCE. I CALLED YR COMPLAINT NO & AS PER THEIR INITIAL VERIFICATION FOR 12 TO 15 MTS FOR REGISTERING WHICH WAS UNSUCCESFUL BECAUSE YOUR DELAYING TACTICS ..!! YOUR PROCESSING DELAY OVER PHONE WHICH COST ME RS.15/- I TRIED TO REGISTER & TRYING EXPLAIN WHAT IS THE PROBLEM TO YOUR TELECALLER STAFFS' FOR MORE THAN 5 TIMES AND WHICH COST ME RS.80/- FINALLY I GOT THE ACKNOWLEDGEMENT THAT YOUR REPRESENDATIVE WILL CALL ME. FINALLY YOUR REP HAS CALLED & ASKING WHAT IS A PROBLEM. I EXPLAINED MY TAB HAS A INSURANCE COVER & IT GOT A CRACK ON TOP LEFT DISPLAY. HE ASKED HOW IT HAS HAPPENED..? I REPLIED IT FELL DOWN & GOT A CRACK. IMMEDIATLELY BY DEFAULT HE SAID WITH OUT ANY HESITATION OR CARE (TOTAL CARE) I AM SORRY SIR YOUR REQUEST IS NOT TAKEN CARE O[censored]S & IS ANY OTHER INFORMATION YOU WANT SIR..? I JUST WANT FROM YOU IS THIS GENIUNE INSURANCE COVER WITH TOTAL CARE OF CUSTOMERS OR YOU ALL RUNNING THIS INSURANCE FOR JUST TO CHEAT CUSTOMER BY COLLECTING THIS AMOUNT..? DO YOU THINK ALL CUSTOMERS WILL GET FEDUP FOR YOUR DELAYING REGISTERING TACTICS & NOT ATTENDING THEIR GENUNE COMPLAINTS..? NOW TELL ME WHAT NEXT I HAVE TO DO WITH THIS COVERAGE..? I HAVE TO CHANGE THE DISPLAY AT MY COST..? IF YOU REPLY TO ME : [protected]@yahoo.com WHICH WILL HELP TO GOAHEAD WITH THIS TO NEXT LEVEL. AWAITING REPLY V S GOPU

Dear Sir, This is to inform you that I have filed complaint in consumer court against your company for doing fraud and follow malpractices in the name of selling mobile insurance. I have purchased your mobile insurance in month of 25th Jan 2014 (Pickme Pack Code - ZM 13273) and have placed a pickup request for repair on 26th Nov 2014. Your company person named Aabid Khan had picked up the phone from my residence on 29th Nov 2014 at 3 pm. After that we were continuously following with your call center regarding the status of our phone and were given false assurances by your call center people that issue will be resolved on priority. Till date we have not received our mobile and due to that we were forced to by new mobile for usage. Today also when I called I was asked to wait for one more week. I hope that I will get full justice in consumer court and your company will pay the price for it. I will also share this story on social media as well as with all leading news papers so that people will know what to expect from your esteem company. Regards, Harshal S Gadre Mob [protected]

Respected sir I Want to inform you that PickMe India Is Not Responding. I Had Gave My Gadget And Still Its Not Delivers To Me Yet . Every Time I Do Call Them They All Give Same Reply Like We Will Delivered To You In 20 Days Or We Give You Reply In 20 Days . Please Solve This Problem

Myself Dr. Arvind Mehta, residing in Kandiwali west, Mumbai. I am using Samsung Grand Neo2, purchased on 18th june, 2014 from TECHZONE RETAIL PVT. LTD. mahavir nagar, KAndivali west. i have also insured my instrument with PICK ME (ZM 999) on the same day. I lost my handset while travelling by rickshaw yesterday on 21st May 2015. at around 6.30pm. I was using Reliance simcard ([protected]). i would request you to please do the needful AS SOON AS POSSIBLE. also wish top hear the reply from you on urgent basis. please contact on alternative number [protected] for any queries.

My cell phone had been broke down on 10/04/2015. I raise a pick up service and they took my cell phone on 11/04/2014 and till today i.e. 19/05/2015 there is no update of my cell phone. when i called customer care they said 7 day. then again i called after 7 days they told more 7 day and after 7 day they told me that your loan is approved and when i called today i.e. 19/05/2015 they told me that your loan is still not approved. Please help me my cell is with them only till today's date. please help me.{The following estimate was given by pickmeindia but still no further process is done}

Dear Sir, Please Refer Mail Date on 5th may 2015 the complaint for mobile damage not solved please take action as per Pick me E solution I have purchased a mobile phone from Speed Communication Malad [East] on 12/1/2014 bill no#13691 for Rs-6400/- in the month of December the mobile got damaged. I have called and explained about the mobile conditions and the same was picked up on 8/12/2014 by pick me door step solution with note handover to me. After that I am contentiously following up with people calling them about the exact position of the mobile .i am getting different answers but not getting the mobile back.(will call you, call after our week, insurance claim settled amount is 8400/-, will send the mobile today, still complains is pending, repalcement). Please look into the matter and take action immediately. Hope and expectly the solution at the earliest Thanking You. Yours faithfully Yogesh Bhagat Register mobile no-[protected] alternate mobile no. [protected]