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Pickrr — Late delivery

WSPP[protected]- Ekart courier
my packet is not delivered from 25 days or expect delivery date is 15 december. No update from pickrr and no answer on my complaint. customer want cancel package and want package value. My contact [protected].
i want answer soon what happen with my packet.
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    Pickrr
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    Pickrr Phone
    +91 11 4600 6306
    +91 11 4906 7978
    Pickrr Address
    F-48, Basement East Of Kailash, New Delhi, Delhi, India - 110065
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