Pickrr Technologies — product not meeting the ordered make and numbers

Pickrr is providing service to a company which is fraudulent and hiding behind 2 courier companies.
The company who delivered the goods has clarified that they just delivered as per order from pickrr and provided details of pickrr to take up the matter further. I informed them that they should not entertain such deliveries from this company as it is fraudlent.
Now we expect from pickrr that they should disclose the name, mobile number, email id, address of the company who has handed over the goods to them for delivery.in case pickrr has not paid to that company the cod amount then they should return the same.
In all this exercise name of pickrr is getting spoiled and the fraudlant company hiding behind is enjoying.
Pickrr management should think seriously and act positively.

Order no 9333357, ref id 27jan255, tracking id - sf10004039pic, order date 27.01.2020