[Resolved]  Pie Electronics — shopclues not taking back product wrongly delivered

Address:902/290 GALI No. 2 SHALIMAR VILLAGE INDUSTRIAL AREA SHALIMAR BAGH, New Delhi, Delhi, 110088

I have ordered product on order id:[protected] and when it was delivered same time i told the delivery boy the product is fake and i need to return it back, he said raise the complaint and he will take back. I registered return and id was provided return id : 7934242 but till now nobody came or contacted me for return and they are showing information pending from customer.
I am confused what to do as helpline never answers and on chat it is same message coming again and again.
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Aug 8, 2021
Complaint marked as Resolved 
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Comments

Dear Karan,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern against the order ID[protected] for "Fluke 59 Mini Infrared Thermometer (Temp Range -18C to 275C, Thermopile 6.5-18".

We have shared the information with our Support Team and they shall be connecting with you within next 24-48 business hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues

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    902/290 GALI No. 2 SHALIMAR VILLAGE INDUSTRIAL AREA SHALIMAR BAGH, New Delhi
    Delhi
    India
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