Pigeon Appliances / Stovekraft Complaints & Reviews

PIGEON KETTLE ( Water Heater ) - Order Number:[protected] Invoice Number : IN-BLR[protected] Order Date: 03.01.2021 Invoice Details : KA-BLR[protected] Invoice Date : 03.01.2021. The product during the warranty period has been most of the time in the service centre rather me using it at home. I have given the product to your service centre Shree akshayya Enterprise - Pondicherry. They took the product on 18/12/21 for service and said product replacement will be done directly by Pigeon team to my residence. This is almost not 4 months, still no response on replacement. They gave a contact person of Mr. Mahesh in Chennai H.O he has not responded to calls or wats-up messages of invoice / job sheet shared.

Good day,
A week ago our 6-8 month old Pigeon cooker exploded while cooking and flew around the kitchen destroying our Prestige glass top gas stove and our Pigeon induction cook top, we were truly lucky that there was no one in the kitchen when it happened. I've tried to get hold of Pigeon but none of their numbers seem to be working and it's getting a bit exhausting. I'd really appreciate any help on how to get this problem sorted.
Thank you

I have baught it 10 days ago. But my induction is not working properly so please provide me service for this as soon as possible...
My name is Yogendra upadhyay
Contact number - [protected]

Pegeon gas stav repair

I have purchased pigeon electric water kettle from Jiomart online. With in a month now kettle is not working. Kindly send your technician to rectify the issue immediately.

Regards
Krishnamurthy
# 202, 2nd Floor, Brocade Vista Apaprment
BEML layout, R R Nagar
Bengaluru - 560098
Contact : [protected]

It's been a horrible experience with pigeon gas stove since 4 months a guy who has visited from service centre said that he ll be back in two days and now he vanished. We have been following with the merchant where we bought they are also helpless. They too started saying no response from pigeon.

In each and evry product we choose pigeon because of the quality of the product but the quality of the service that you render is pathetic.
Having a small baby how somebody can stay without cooking.

Here even the shop person sriram metals where we bought the gas stove they are saying helpless as there is no response from pigeon.

If i donot get a solution in twodays the product is under warranty and the service is denied let me see what I can do in a consumer forum not only that I will be posting this in social media as well let all your customers know about your pathetic service.

Complaint Mobile No - [protected]
Place - Ganapathy Apartments 2nd floor
Kovilambakkam chennai 600117

The induction is not working properly and automatically cut out when coking the food

A newly ordered gas stove order date :16/01/2022 was not working, burner on one side fully not working. It is having warranty for an year with order id[protected] purchased from amazon. Please do the needful.

Electric kettle is not working properly

I have been started using this item from last one year. The middle and side burners are not working. Middle one is not turning on. Side one is becoming off when you reduce the flow.

I purchased above the kettle online from Amazon in July, 2021. The kettle is not functioning within a month of its purchase.

First service was given in December, 2021 where they said coil is changed. Second service Compliant id – 2125674 – 25.01.21 (12.55pm /[protected] they said problem with switch.

Had given 2 services and you are asking me to give it for service again. If the product had been given twice and still fails I think it is the responsibility to give replacement.

I had already given the kettle twice at your service centre "SIDDU COMMUICATIONS" as per your sales team guidance. Mr. Murali their Redhills service centre person is the one who gave the sales person contact.

Within a span of 2 months I had given the new kettle for service at your service center. Again the kettle is not working.

I have been writing to them since last 2 months to get replacement for the product and there has been no response.

My Name is Maheswari Raju.

I purchased induction on 25/11/2021 now my induction not working from last 10 to 12 days I mark a complaint on WhatsApp number many time but one contact me so plz help to solve my problem, related details mention below

Name- Kapil chawda
mob-[protected]
Address- village dujana near Gandhi inter College gr Noida GB Nagar 201306
Pin code- 201306
Dealer name- cloudtail India private limited
Set serial number-B01GFTEV5Y
PURCHASE DATE- 25/11/2021
Brand- Pigeon
Product- Induction cooktop
Model- cruise 1800 watt(12303)
Complaint- cooktop not working

I had purchased combo cooker set in that all cookers are deffected
When I made rice in that cooker then it becomes bitter/acidic rice

I ordered a kettle on 18th April it is under warranty and now it is defective and there is no service center near me plz help.

Hi Team,

I had raised a complaint for abnormality of Pigeon Stove which was purchased a month ago. I don’t see any response on ticket : 2184740 either or a proper service center number. Can someone please take this to consideration at high priority the stove is in warranty and just a month old. Kindly reach out at [protected]

Regulator is not working

Pigeon induction
Model accer plus
Glass is not a good condition so heatly breakage a glass

So change a glass

Not working
Water does not heat up, current comes but water does not heat up.

Tuffened glass of gas stove broken suddenly and shattered while using the stove .

Pigeon kettle which I brought one month back not working