Pigeon Appliances / Stovekraft Complaints & Reviews

Hello,

I had purchased a pigeon infinity glass manual gas stove on 15th june 2019 from flipkart. Today, that is 12th june 2020, the glass top started to break itself and the pieces started to fall off by itself. I stay in hyderabad.
Details of the invoice:
Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Invoice number # fabbmr[protected]

I have attached the images also. Please help.

Bought a three burner gas stove 3 months back and have started facing gas leakage issue. Raised the ticket but no help till now... Talked to the manager anuj sharma who has no clue how to help the customer and even talk to the customer

I purchased pegion cooktop model pegion rapido plus bx type cooktop this is not working now please attend this equipment as soon as possible because i am facing problem and this equipment is in warranty period this equipment purchased in the month january 2020 this is not working in this time i am facing big problem please resolve these problem of fault pegion rapido plus bx induction cooktop as soon as possible so can i relief.

I bought 5 ltr pressure cooker from pigeon company. But i have faced the problem of induction cage is though out. So please help. Because he's in warranty till now.

Dear. Sir&mam my pigeon induction cooktop are not working.

I am facing the issue in my induction stove
There is showing e0 issue again and again within a every 2 second,

I am completely dependent on this for cooking, so resolve this issue asap

When connect with customer care the are not register any complain regarding this. They told me service is not available.

I am very disappointed with this product,

We changed our front glass stove

Pigeon Favourite IC 1800 W Induction Cook top not working. Which is under warranty please register a complaint and resolve the issue to utilise the current stove.

Glass top blasted and scattered in small pieces while cooking. The glass top of the our pigeon gas stove shattered suddenly today morning (Date 8th April 2020, Wednesday). It happened so fast that the pieces of glass flew more than 15ft. We are lucky that none o[censored]s got injured. The gas stove was bought from Paytm App on 11th Oct, 2018.

1. Full Name:Amit Agrawal
2. Contact /Alternate Number: [protected]
3. Address...

I purchased pigeon 4 burner gas stove (4 br smart 311119) on 19/06-2019. After two months the gas showed leakage with fire flames belowe the burner even after the gas is switched off and so i registered a complaint at the pigeon service centre kerala. A technician came and repaired it by saying that he had cleared the leakage. On the very next day itself again the same problem occured and again i complained. But the technician came only after my four to five request and that too after one month. The same technician came and cleared the leakage and told me that and if again the same complaint is shown he will change the necessary parts. When he left the same complained again occured and i again complained but even after several requests he came and replaced some parts of it. After a few days again the leakage is found and we can see fire flames under the stove in two areas. Once again i complained but till this date nobody came even after my several demands.
We are residing in a flat and having two kids also. Hence it is highly risky to live here with such a leakaged stove, no doubt it is a manufacturing defect and it is so essential to replace the stove with a new one.
My email id [protected]@gmail.com
My mobile no [protected]

I purchase a pigeon induction cooker model is acer plus but after 1.5 month it is not working i complaint already but he give me no any solution again i sumbit a complaint i am sure now he give me a solution properly. I purchase on flipkart it is covered under warranty. Please sumbit my complain and sent to pigeon company for repair my induction cooker fast

My complain regarding my gas stove, while the gas in on top glass of my stove has blast and spread all over my house.
My complain id is 1419320, till now no response from your side. Worst thing from your part for a customer
The complain was given on 6th of this month but till now no technician came.
I called to customar care people they told it will be resolved in 48hrs, after 2 days they have asigned a local dealer.
He called me and told he will clear again in 2 days, but still now no response and not picking up my call also.

I bought pigeon glasstop 4 burner gas stove on 18/01/2020 through flipcart, the glasstop got shattered and i launge complaint with no 1421209.in warranty card it is mentioned that glass can be replaced. But service centre person refusing orally and saying its chargable for online purchse and non chargeble for local purchse. Why such difference i couldn't understand. Kindly guide me properly for the same issue. I noticed that it is the most common issue with this product so company should work on this to fix the repeated issues. It looses customer faith.

Four burner stove's glass shattered. I want to get it replaced. Kindly arrange technician asap.

Four burner stove's glass shattered. I want to get it replaced. Kindly arrange technician asap.

Four burner stove's glass shattered. I want to get it replaced. Kindly arrange technician asap.

Address — c11, shaman apartments, plot 9, sector 23, new delhi

My complaint number is 1401762. Its been 5 days, glasses on glass top gas stove got burst and the one who was cooking was injured and my husband was injured while cleaning it! Its just been 2months I bought gilma Nero 3 burner Automatic glass top stove at Bangalore “Chimney and Chulla” and I am currently using it in chennai! Still now no good response! When I contacted service center, the guy at service center arrogantly disconnected the call saying that who gave me my number and I cant give you a good response! Customer care people told me to contact him! Now they are saying that there is no stock of glass! I dont need replacement of glass, I need refund for this stove! I dont get the confidence to cook with this since this happened within a month o[censored]sage! I think you guys are selling defective product! Worst ever! You guys will refund only if someone dies? If you guys dont refund my money, am going to sue on stovekraft and I will protest before Chimney and Chulla, banaswadi along with the broken stove.
Do respond as soon as possible!

Hello team -

Yesterday night our pigeon gas stove with 3 burners which was bought in april 2016 blasted and small glass pieces were scattered. Fortunately nobody was injured but we scared with the incident.

I am trying to reach at customer care[protected], [protected] from last couple of hours but my call is not answered.

It is frustrating and disappointing.

Can you please look in to this. Below is the details of product.

The details of the product are:
Item:pigeon auto ignition hob top 3 brass burner gas stove blac
Order no.: [protected]
Suborder no.: [protected]

Invoice number : 21-apr-2016
Invoice date # 21-apr-2016

Seller details:

Pearl express 16/1 1st floor sarakki main road j p nagar 1st phase near i g circle city bangalore / state karnataka pin 560078

Customer details : ashish solanki
Customer contact - [protected]

Regards,
Ashish solanki

Sir/madam

i rohit suresh mede purchased pigeon 3 burner gas stove on 19/02/2019 from kelven steel kamothe khandeshwar navi mumbai shop. At the time of purchasing gas stove kelven steel (shopkeeper or agent) told me that there is warranty of glass and gas is of 2 years. On 05/2/2020 the glass of the gas stove has been broken so i contact pigeon customer care no:[protected] the person responded was ms. Ritu she gave me the number of regional manager number named amardas mobile number: [protected]. So i dialed amardas number he told me that tomorrow our service agent will come and he will check the glass stove if it is broken by water then you have to pay glass fitting charges otherwise it will be free of cost. Today pigeon service agent visit my home and checked glass stove and it was not broken by using water. He then told me that your glass been replaced free of cost after that he click some pictures of glass stove and sent to mr amardas and give present information that for what reason glass has been broken. Mr amardas said customer has to pay charge for that nothing will be free of cost. So i want to ask pigeon company who is right and who is wrong. No one give me proper solution. I purchased gas stove on 19/02/2019 and not a single year passed and my glass stove broken. I kindly request you to replace my glass stove or provide me proper service free of cost.
My complaint number is: 1391692

kindly treat my complaint on top priority.

Regards
rohit mede

Actually there is leak of gas in my gasstove.i gave a complaint one month back.no one came for service.eventhough u r team gave technician number I am begging them to come from past 1 week there r not concerned about issue .if any blast happens in my house because of gas leakage that was the poor service o[censored]r company and technician so plz respond to issue .my mail I'd : [protected]@gmail.com

Hi,
This is raju i m using one o[censored]r product that is induction stove when i keeping any induction supported pot on the stove its following current on whole pot. So i m unable to cook. It was also same problem in the last complaint and again i m facing the same issue i also had paid 150rs for home service how many times i have to pay the amount within warranty period, it's really awful, please help me on the same asap.

Dear team,

I had placed an online order on pigeon appliances online for i-gt - intelligent gas trolley on date: 13-sep-2012 10:31 pm. It's been more than 7 to 8 years. I have not received the product nor did i receive the refund. I have been following up with them since the day i placed the order and i have not received any response for the email nor response from the customer care.

Can you please help here, i had paid for the order online through my banking support.

I am attaching the confirmation email received from the from: "pigeon appliances online"