Pigeon Appliances / Stovekraft Complaints & Reviews

I have purchased pigeon fresco personal blender, invoice no. Fabywc[protected] dated[protected]. After couple o[censored]se i faced some technical problem as blender base was unable to rotate blade assembly and it became useless for me. It's under warranty so please resolve this problem as soon as possible. Product i'd having worldwide 2 years guarantee and i hoping this product will be replaced with new one. Even i haven't used this product much,...

Manufacturing defect for pigeon stove. Complaining about stove for the company requesting for resolution as the fire is leaking from one of the burner even after repairing for 2 times with our own expenses as it was a gift. Not providing satisfactory resolution and also not able to provide any confirmation for resolution saying that they won't be able to provide any confirmation....

Registerd a service complaint on 23rd april 2019 regarding my stove with the request id 1183890. Two days later one person contacted us, introduced himself as pigeon service man and asked the details of complaint and our location. But sorry to inform that nobody has turned up here yet for servicing. Please make arrangements for servicing our stove....

Hi team,
We have bought pigeon gas stove 7months ago.1 of the burnal was not working properly.Gas stove valve's was broken and burnals was not working properly. We have warranty and bills also. We are this issue from so many days.. your representatives are not responding properly
Please solve this asap.
Call me @[protected]
Address: thotakura achiach complex sbi boduppal.
Please solve this Asap....

Hello team,

I want to inform you that i purchase your company stove but now its knob is leaking and yesterday it catches the fire if any mishap pens will happen you are the responsible of it please fix it as soon as possible

I purchase this stove in jan or feb and in aprilit's knob and one stove is also get leaked please fix it and you guys don't have any customer care number

Please share...

Sir, i have bought an induction cooktop from the company online ordered through flipcart, model favorite sk1903fa0003261, invoice number faavuf[protected], date 25.03.2019, is delivered yesterday, but during opening it is found there is a large crack on the top, i have not even plug it still now. Therefore i am requesting vyou to do the needful so that it may be replaced or anything else as you think, so that i may use it. Thanking you, kuntal...

We have purchased two burner stove from Amazon. When we received, it was already having issue of gas leakage from knob. Complaint for the same was done and they came for services after some days of complaint. Even after service has done, the problem remained. Because of this problem my glass top stove and knob were burnt while cooking. Thankfully no injury noted but disappointed with company as it is totally company's fault. I again contacted...

My glass top stove from pigeon got burst while cooking, and my wife got injured. I have videos, photos and witnesses for this. The attitude of the company was bad and they refused to change the product. They even told me to proceed legally. It is a clear safety issue. I am ready to submit the videos and photos and the product is also available with me.

Thanks
Hariharsh
[protected]...

I bought pigeon 3 burner glass stove last year. While my wife was cooking food on it, glass top suddenly cracked and the fragments of glass fled in air. Luckily my wife got saved and none of the pieces got to her. I asked the manufacturer for the replacement, but they just were repeating the non inclusion of glass in warranty. Nor were they indulging in matter properly. Customer service is worst, i recommend not to choose the pigeon stoves....

Purchased a 4 burner stove manufactured by the company. The warranty provided is for 2 years. It has only been 1 year and it has malfunctioned. Registered a complaint for the same to request for service and claim warranty. None of the numbers provided by the company are responsive, no one will ever answer. Further, on writing to them on the provided email. They refuse to provide a timeline for when the issue will be resolved. Repeatedly apologise...

Dear sir/madam,
An induction cooktop (Cooker) was purchased in oct 2018 through bestprice located at sikandara agra. The model was manufactured and marketed by stove kraft pvt ltd, banglore. Induction cooktop is not getting powered on from last one month and product is under warranty. Toll free no. Of consumer cell[protected] is not in working condition and tried to contact over email id ([protected]@stovekraft.com) also but...

I have bought the induction cooktop from flipkart, on 23 dec, 2018. And it stopped working after one month. I contacted the flipkart customer care they gave me the toll free number of pigeon customer care.
After trying a lot i was able to connect to pigeon customer care, they took my complaint and said technician will call you.
I has been 13 days and no technician called me, i tried contacting customer care again on number provided...

We had purchased pigeon 4 burner gas stove from paytm. On 12 oct 2018. Till now we had not unpacked the stove. Because v had to shift to another house... Yest v unboxed it n started to use d gas stove..
We were shocked to see fire coming out from d knobs... We immediately put water to d knobs... N close d gas cylinder... Till then... D knobs were already melted...
We r trying to call customer service but no response... Classic...

A shot circuit had happened in the motherboard of the induction due to high voltage.please solve it as well as possible, i am suffering from difficulties in cold, I am a student So I need Milk, tea, breakfast and hot water and some other things at least one timesin a day I complained in amazon but they said that this is not our responsibility so you direct contain with pigeon customer care and I called several times to a customer care but...

We bought pigeon mixer on Amazon and after 1 use it stopped working. Let us know your service center details to get it repaired. Brands like pigeon cannot ignore after sales. It has 2 years warranty. I tried calling customer care multiple times and no response. Either your contact number is wrong or it is not working. I don't see any details of authorized service centers on website in Hyderabad. Pls call back on [protected] or [protected]....

Product invoice no cb-22/18-19 date:7th may 2018
The product was installed 17th may 2018
Product was not functioned on 20th june 2018
Complaint reported on 13/08/2018
Complaint requested id is 1015398
They taken the mother board and front panel of the chimney
Till now the issue is not sort-out. I am unable to communicate with the call center. Because they are not answering my calls. Simply disconnecting...

I have 3 complaints.
We bought 3 burner gas stove from retail shop. The middle burner is not placed exactly in middle.
Gas stand is not plain, it moves so much that we face difficulty while cooking.
Leakage of gas from gas stove.
Kindly replace the stove, it's under warranty period only. Already once we have placed request for gas leakage but next day itself again leakage started. We try calling pigeon toll free...

I bought gas stove recently in december from flipkart and found it had leakage issue at the knob after a amonth and hence could not return it back. Thereafter called customer care and raised request 1115236 on jan 3 and still no updates on the request from them. Called them again and kept me waiting without resolving the query. No updates so far. Please take a note of it and get it resolved....

Date of purchase - 22 — nov-2018
Product - pigeon 3 burner steel top gas stove - model neptune
Purchased from dealer - mahaveer home appliances.
Issue detail - the product has been having series of problems like gas leakage etc.. From day 1 of purchase nearly almost 8 times service request has been logged with stove kraft customer care & their service personal have not been able to fix it.
Problem - gas smell...

I bought a pigeon trioka 3 burner gas stove. Form the day i started using it its one burner is not working. I call a pigeon worker he repaired it but again when i change the cylinder it's again become worst. Kindly send someone to repair it. Or exchange it. 3rd one is not working it is in its warranty period do something. My pigeon appliances experience is not good....