Pigeon Appliances / Stovekraft Complaints & Reviews

I am writing to express my extreme dissatisfaction with the pigeon defect stove that I recently purchased from your company. I regret to inform you that the product has a serious defect that has caused me considerable inconvenience and frustration.

Issues with flame 🔥

The stove burners do not function properly and frequently go out, which makes it impossible for me to cook efficiently. I have to constantly relight the burners and this not only wastes time, but it is also a safety hazard. Moreover, the gas smell from the stove is quite strong, indicating a possible gas leak.

I have contacted your customer service department several times to seek assistance with this issue, but the response has been disappointing. I have been made to wait for extended periods of time on the phone, and when I finally get through to a representative, they are unhelpful and dismissive. It is extremely frustrating to spend my hard-earned money on a product that does not work as advertised, and to receive such poor customer service.

I request that you take immediate action to rectify this situation. I would like a full refund for the defective stove, as well as compensation for the time and money I have wasted on this product. I trust that you will take this matter seriously and take the necessary steps to resolve it.

Pigeon by Stovekraft Cruise 1800-watt Induction cooktop (Black)
I have taken Induction stove of pigeon in January 2023,
Sold by:
RETAILEZ PRIVATE LIMITED
Sy.No.224 (P) Situated at Vattinagupally Village Rajendranager Mandal, ranga reddy District Hyderabad -501218

It suddenly got glass broken.

Glass broken, while cooking on induction .

Hand blender is not working after purchase please resolve the issue.

Kettle button not working properly.
After it was started it doesn't stop from heating without any action
Pls help fastly. I am in very troubled situation.

I bought it 2 months from Flipkart. But today glass got broken .so, i tried to contact Pigeon customer care but i am not getting response from them

Hello,
I have purchased favourite induction cooktop from flipkart. The product is under warranty. The product stopped working suddenly, i contacted customer care and they gave me contact details of service centre. I gave to Ramamurthy nagar service centre and they fixed, but the issue is, I’m not able to use the product now. Its showing E6 error. I gave to service centre twice, and they are not able to fix the issue. As the product is under warranty i need replacement. I already spend Rs600 for sending the product. You guys dont have pickup or door to door service.
I need complete replacement. Thanks

Hi team,

The gas stove has some issues and its not working well it is making all the utensils black and we have already made the complaint but no resolution till now so we want you to forward our query and help us to resolve this.

From few months I try to call the customer care no. but no one respond the call. I have issue about my pigeon product but company not responding my calls... Please help me.

On off switch not working, gas leaking

I want to claim the warranty of the pigeon water kettle, I purchased Aug'2022, Now suddenly the kettle is not working as it's in the warranty period I want to replacement of it.

Invoice Date: 11.08.2022

Dear sir/madam.

I bought a pigeon electric kettle 1.5 lite on 30/09/2022 but this is not working now this product under warranty so please send me another product.

Contact no. :- [protected]

I bought peigon induction cooktop cruise from Amazon on 16th December 2022. Suddenly it's stop working and totally got dead from 8th January 2023. I had tried to contact some costumer service but able to contact only one who don't serve in our area of college street, Kolkata. Please send someone to repair or replace it.

Purchased induction cooktop on 17 dec 22. It stopped working on 30 dec 22.
Complaint lodged on 31 dec 22. Till date no engineer has visited to check the item.
The engineer's number provided by the company is not working.
On calling the customer care. No satisfactory response was delivered to me. They just rudely ignored the issue and said that the engineer will visit. No firm date provided for visit date.

Then more of the surprise they closed the service request without any visit. No engineer visited and they closed the call. I'm in the middle of nowhere.

I had purchased the induction for the convenience of my mother. But after purchasing the induction and supported cookware. All the money is wasted because of defective induction which stopped working after 12 days.

My electric kettle is not working and it is under the warranty period but there is proper customer care to do further.
I am staying in hostel it is tough without the kettle.
All the Customer care numbers are invalid then how can I complain about my problem.
kindly provide proper customer care number and rectification for my problem.

I purchased a Pigeon induction cooker on[protected]. Unfortunately the product which I have received was damaged at the time of delivery itself. I have raised a complaint (Ticket No[protected] to rectify the same and a technician visited on[protected]. He has informed that the board is not in working condition hence needs to be replaced. Even after repeated follow ups they are not ready to replace the product or return my money.

Ive pigeons cookware set in which they are leaking pressure.please help me.

I have purchased Pigeon Induction Stove Rapido cute.Its only about 7 days now.Initially it was showing error7 e7 but today when I switched it on the glass got broke automatically.Luckily I stepped back. I have contacted the retailer, he was very rude and accused me of breaking the glass myself.then I tried calling the pigeon customer care, but the number was not active. Please help me with this issue

Electric Kettle connection problem between base and kettle. barn and heat.
kettel Base Connection Holder burn. not working properly. Please replace this product. it purchase on 12.12.2022 its burn within one month.

Dear sir,
I had bought induction of piegon
company in last month.
And it got damaged in a few days and
when I complained it was said that it will
be repaired in four to five days but now it
is going to be 20 days but nothing
happened.

I request you to take immediate action against the company so that I can get the service


Your consumer
Shivam kumar