Pigeon Appliances / Stovekraft Complaints & Reviews

I am very much dissatisfied with the product provided by Pigeon . I Purchased Induction and even raised complaint using mail but seems like there is no one who will take care in customer support side.

No one picking the call and even all mentioned numbers are not working at all . I am not sure how does this company is selling there products without satisfying the customers .

Please replace my induction or return back the money .

Best Regards
Kritesh tripathi

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Glass got completely shattered when it was not connected to electricity and without any external force.
This is my second induction from Stovekraft, I was happy from my last purchase thats why ordered one more.

I tried contacting support, but all contacts provided on website were not working except one whatsapp support number.
Using this I raised a complaint with ID 2567841, with this complaint ID I aslo got a contact number of my city's service centre.

I dailed the number and support representative clearly denied to send any technician/engineer to my address, but they asked to visit at there centre for dropping the product for inspection and than later visit again after 2-3 (or even more days) to check the status.

I request the support team of stovekraft to look into my issue and provide a solution.

Induction was purchased from Amazon and delivered to my place on 6th October 2022.

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Address: Bokaro Steel City

Website: Flipkart

Pigeon Favourite IC 1800 W Induction Cooktop showing E0 error. The appliance is not able to heat any vessle. Facing this issue since 2 months.

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A

Amarnsingh

from Bokaro Steel City, Jharkhand

Jan 20, 2023

Issue not yet resolved. No action from company side had been taken to resolve it.

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Address: India

I had ordered induction cooktop but it is not working in first use. I ordered it from flipkart also talked to customer care but also no correct resolution from there. Induction cooktop is not working

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I've recently bought an pigeon OTG oven from Amazon.On my first use, when I preheat the oven it started spreading burning fume out.Is that normal?

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Address: Mysore

I was asked to send the damaged product to particular address and i sent it, it have reached the destination. And still my replacement for it have not received. And no one from the customer care(Mysore) are responding to the calls.

When i contacted it was in warranty period and i was told the product will be replaced once it reaches the address they have provided, neither i have a product (damaged one) with me nor the replacement is done and also no one responding.

Even when i contacted several times no one responded before after 2 days i was asked to send the damaged product to Bangalore address, also and now after it is reached no one picking up the call.

Below have attached the image. And my case ID was 2456925

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Pigeon Appliances / Stovekraft customer support has been notified about the posted complaint.

Oct 15, 2022

Updated by Bhamati I got a call from the number [protected] and he told he is from pigeon and my amount 20, 000 got debited. And on calling several times they are not even responding to the call.

Oct 15, 2022

Updated by Bhamati He said it's a voucher amount and need to activate it.

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Address: Purusottam

Pigeon Eclectic Cattle is not working .

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I purchased Pigeon by stovekraft Cruise 1800W induction cooktop (Black) on 8th August 2022. It has stopped working. It doesn't switch on.

It is under warranty. Kindly replace it as soon as possible.

Order details and warranty slip are attached for your reference.

I shall be highly obliged.

Regards
Divashu Guleria

Email - [protected]@gmail.com

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I purchased this gas stove in March 2022 from Flipkart and in only 6-7 months o[censored]se this incident of glass shattering suddenly took place.my mom was in the kitchen but luckily she didn't got hurt but my kitchen was full of small pieces of glass..it is not expected from a brand like pigeon i have lost complete trust from pigeon i need a replacement of glass or replacement of gas stove please look into this ASAP. from last 5 years we were using same gas stove of different brand but never faced any incident like this.plese help me on this .

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Oct 09, 2022

Updated by Prajwal Ghosalkar i have also attached the invoice for your reference

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Address: 3/44 - 1 Min nagar. Raju nagar, Lake view, Kuniamuthur, Coimbatore, 641008

Hi Team,

My pigeon Gas stove has leaked so I need Doorstep service person.

Kindly send the service person Immediately.

Kindly do the needful.

Regards,
Jemesha.K
[protected]

Pigeon Appliances / Stovekraft customer support has been notified about the posted complaint.

Oct 07, 2022

Updated by jeff jemesha Hi Team,

My pigeon Gas stove has leaked so I need Doorstep service person.

Kindly send the service person Immediately.

Kindly do the needful.

Regards,
Jemesha.K
[protected]

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Recently purchased 3litre all in one pressure cooker is found defective. Small hole observef in lid. Also lod not closing properly

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Address: room no15, 4th floor, balaram bhuvan , near mansneh hospital savarkar nagar , thane -400 606

I try to contact you for last 1 week for repairing of my pigeon favourite IC 1800 W induction cooktop . it is under warrenty.
the said cook top not working from last 1 week. i call you severeal time but no responance from your side.
i want to solved my problem as sooon as possible
call me on number[protected]
[protected]
your all custmer numbers not working please update the same.

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Address: Hindustan Aeronautics Ltd. Township, SUNABEDA, Koraput, Odisha

Pigeon Ultra Glass, Stainless Steel Manual Gas Stove bought in June-2021, from Flipkart @ Rs 2179/- with warranty of 2 years, which we are using from 14 months and on 24th Sept' 2022 all glasses of the Gas stove cracked suddenly during cooking. Since 24th I am trying to Contact the customer care of Pigeon appliances, but unable to contact. Contact details, which is proved in net, they are not lifting the call.

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Address: Hindustan Aeronautics Ltd. Township, SUNABEDA, Koraput, Odisha

Pigeon Ultra Glass, Stailess Steel Manual Gas Stove bought in June-2021, from Flipkart @ Rs 2179/- with warranty of 2 years, which we are using from 14 months and on 24th Sept' 2022 all glasses of the Gas stove cracked suddenly during cooking. Since 24th I am trying to Contact the customer care of Pigeon appliances, but unable to contact. Contact details, which is proved in net, they are not lifting the call.

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Address: cat 3, block no-27/162, kevadia colony, Narmada,Gujarat-393151

Today pigeon gas stov blast in kitchen suddenly.
all burner are off . dnt know how it happened.
pls send me pigeon 4 burner glass top stove top glass replacement.
its my humble request to pigeon

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Address: cat-3, block-27/162, kevadia colony, narmada, Gujarat-393151

Today my pigeon gas stoves glass blass . i request to brand help center to provide me glass replacement.
pls help me out as early as possible.
Dharti patel
gujrat

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Address: Unit-1 Market, Bhubaneshwar Orissa

Pigeon-Gas stove-bought in May-22, from Ajay Kumar Sahoo stove of Rs 7100/- Unit-1 Market, Bhubaneshwar Orissa, authorized dealer of pigeon products, which we are using from last 2 months only and today 26 sept 2022 there was a big accident. My mother in law sr. citizen staying at B-84, Baramunda BDA colony, my mother is law has put some tea pot, but the gas stove exploded, her hand is burned. The explosion was so big, stove was destroyed.

Attached photos is for your references.

Pigeon Appliances / Stovekraft customer support has been notified about the posted complaint.

Sep 26, 2022

Updated by Dharitri Dash Pigeon-Gas stove-bought in May-22, from Ajay Kumar Sahoo stove of Rs 7100/- Unit-1 Market, Bhubaneshwar Orissa, authorized dealer of pigeon products, which we are using from last 2 months only and today 26 sept 2022 there was a big accident. My mother in law sr. citizen staying at B-84, Baramunda BDA colony, my mother is law has put some tea pot, but the gas stove exploded, her hand is burned. The explosion was so big, stove was destroyed.

Attached photos is for your references.

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Address: Sr.no.135,,yashodeep soc.,warje Malwadi, Chaitanya chock

The cookers whistle not working so further working of cooker didn't understand properly so we put the cooker aside without use.I had purchased the cooker on 20.09.2022 .
I had tried to contact the concern repairing center but no response.

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My pigeon pressure cooker was blast.
And I try to costomer care but we found no reply

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I purchased one “pigeon 3ltr induction bottom pressure cooker from d mart super market, hosur Tamilnadu on 06th September'21

We found the cooker has a manufacturing defect, i. E., air and water passing out through the small hole affixed on the top, hence not whistling.

As the item is under warranty and the defect is found on the next day of purchasing (During the first cooking itself), the same has been communicated to service team & complaint raised.
Stil the part is pending, not able to use the cooker.

Whom should i contact further for part replacement as soon as possible? as already 15 days over.

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Pigeon Appliances / Stovekraft Complaints & Reviews

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