Pigeon Appliances / Stovekraft Complaints & Reviews

I had purchase the Pigeon Amaze Electrical Kettle 1.5 ltseriel number PGAKT1.5L241474 on 19.03.2022, it stopped working so I had contacted customer case. Susequently as per their instruction dropped the kettle to service centre on 27/10/2022 the complaint id recived was id - 2557467. I have been told by service person that I will get replacement in 35 days. When I followed for the same after one month, I have been told that the approval is pending with HO. Subsequintly I had been given another complaint id..2658997 on 12/12/2022. When contacted to service centre, I have been told that yoy will replacement once HO approve.
It is more than 75 days, since I had dropped the kettle, I am still to receive my kettle back. Such a pathetic service.
Please help me in getting the kettle repaired / replaced at the earliet.

I have purchased a 2 burner pigeon stovekraft gas stove. The stove is catching fire below near the gas nozzle instead of the burner. The product is under warranty and I have raised complaint on 14-July-22 (6 months back) complaint number: 2384987. The pigeon support technician has inspected the product and confirmed that it is faulty piece and that the product cannot be repaired and requires replacement. I have been constantly following up with the customer support team who have no response for the replacement of the product. It has been 6 months and i have not received replacement of the product. Considering it to be a high risk product as there is gas leak from the product which can set the house on fire, it needs to be taken with utmost importance and need to urgency in its replacement.

I can share the invoice copy and mail trail with the customer support.

We bought a pigeon 3 burner gas stove on October but after 2 to 3 days o[censored]se the flame turned orange and all the utensils are turning black with black cast.I complaint regarding the same and the technician came to visit but the problem was not solved.

NO Automatic STOP When OVER Heat.. And CAP Not Closed.. Another More Complaints... PLEASE Solve My Complaints...

Automatic STOP When OVER Heat.. And CAP Not Closed.. Another More Complaints... PLEASE Solve My Complaints...

We bought pigeon induction two month bach from flipkart with one year extra warranty. Today (28 dec 2022) evening we're cooking omelet on pan. Suddenly the induction blasted. Luckily we're standing at a safer distance but still it's very horrifying. My partner is still in shock. Please send service boy immediately.

Complaint Id - 2605901

Stove top glass damaged by blast suddenly and issue has been not addressed even after a month. More than this no call answering no support nothing. Even once asked repair cost of rs. 1250 for replacement. For general information whole products cost is only 1800. And they asking 1250 for only glass. Such a bad customer service experience and fraud company in case of support. I think this will help me to resolve my issue which is taken on granted from a month.

Thanks

I have purchased a new rapido cute induction cooker 1800 w it's new purchase on May 2022 from Amazon never used first time i was trying to used it's not getting on no light no power

On 11Dec2022, while we were trying to boil the drinking water, after few minutes induction is blasted from inside causing induction xooktop galss shattered and flying in all direction and also caused panic in our family. When we try to contact them they are picking up the call. It is very safty hazard, hence forth we are not going to buy a cheap and useless product. With in 15days it has created a very big rukus

I purchased a Induction stove from DMART on 11th November 2022, The product stopped functioning and caused Short Circuit at home. We have approached the Service Centre locally in SALEM TAMIL NADU and they do not respond properly.

We have also raised a complaint with STOVEKRAFT and TICKET NO. is. 26447115. There has been no response from the company also.

I had purchase Oven on 30th Nov and delivered on 9th dec. when i plug in electric socket than getting all body electric current and not working properly. Kindly send the technician As soon as possible. My address is given below

Yogesh Lal Karn
C-83/84. Flat no 1. 1st floor. Gali no-15. Hindon Vihar. sector 49. Baroula. Noida UP. 201304.
Phone:[protected]

I purchased 3 litres of steel pressue cooker from amazon which got delivered on 25 aug 2022 and i started using it after a month, but in just 2.5 monthsof time the handle of the pressure cooker base broke i called the service centrecand they gave me the service centre number, i called on the number on 09 dec and enquired about the handle he called me telling me to come with the broken handle, i am staying at bowenpally and the service center is about 15-17 km away from my home, i went today taking half day off from my job to your kukatpally service staion, the person told me he doesnt have a spare part when i asked him why did he called me when he doesnt have a spare part he open the part from some old cooker and asked me to leave my original broken one whith him . i requested him to give me back because if it doesnt fit i will manage it withe the old one but he forced me to leave the orginal broken one and gave me the one he opend from some old pressure cooker lying with him . he then asked me for 80/- amount cahrges. i came home and tried with he one he gave which doesnt fit.
why u people are harasseing the customer and moreover the serice person are too greedy and with no adeqates. whay you people are charging for the customer in just 3 moths of time hardly used cooker ?
and do i need to again go 17 km away for the spare part?

Need to solve my complaint asap, or i need to on consumer court for sure, because your phone number is also not working

so please contact
on
[protected]
[protected]

I am complaining to Pigeon because none of its customer care numbers are working and I want to claim warranty on my pigeon induction cooktop as I brought it a month ago and now it is not working. When I switch it on its led lights don't blink and the product is totally unresponsive. Please resolve my problem as fast as you can.

I purchased pigeon Indection Cooktop by Flipkart on 02 October 2022. Till yesterday its work well but when we start to use its not work. Kindly please help me

Dear Sir/Mam,

I have procured Pigeon Favourite IC 1800W Induction Cooktop from Flipkart on 22/10/2022 my order id: OD[protected].
My induction is not working now kindly replace the induction on priority basis.

I had purchased two induction cooktop from flipkart model name Pigeon Favourite IC 1800 W Induction Cooktop. One piece got delivered on 25 September 2022 in Kerala Address which I ordered for me and Second piece got delivered on 06/10/2022 in UP address.which I ordered for my mother, both products were purchased in big billion days sale. Both pieces had some manufacturing defect as when I plugged the product a boom sound came and the product top cracked and is not functioning. Same issue happened when my mother plugged the product in UP. Same issue in both products at two different locations happened in the same way, it is a clear case of manufacturing defect. As the product has 1 year manufacturing defect warranty I want to claim the warranty against it in both the pieces but the worst part is the customer care number provided on the warranty card and pigeon site are not working which is a clear case of cheating. I want the replacement against the product.
Kindly help.

Pigeon induction 1800 watt not working only 2 day use

Hi,

I’ve been using the induction cooktop by Pigeon for just 2 months now and while using it for warming milk, the glass broke suddenly. I want to claim a repair/replacement as per warranty terms.
Purchased on: Amazon India
Order Details:
Sold By
RETAILEZ PRIVATE LIMITED
No. 1/B, IndoSpace Logistics Park, Puduvoyal Durainallur Village, Ponneri Taluk
Thiruvalluvar - 6 0 1 2 0 6 Tamil Nadu, India
Invoice Number: MAA4-769128
Order ID[protected]

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