Planet Spark — Complaint regarding cancellation of my enrollment and refund money

I enrolled in planet spark on 15th August 23 for Rs.42000.due to some financial issues I didn't continue the class and I also informed to them They told me to take atleast one class so that they can initiate the refund process. I did the same.I took two classes but after that they are not responding to my calls or emails and every time they were assuring with welcome message.since then I kept on raising issues on their portal but still I am waiting for my refund.
Kindly look into the matter and resolve my issue at the earliest as I am in urgent need of money.
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Apr 13, 2024
Updated by Shalinishah
Status shows resolved but it has not been resolved yet
Apr 14, 2024
Updated by Shalinishah
I have already raised complaint on portal many times but no response at all. My latest ticket no is 194231.
Kindly look into the matter and resolve the issue at the earliest as my financial condition is not so good and I need my money back as soon as possible.enclose acknowledge for your reference.
Apr 15, 2024
Updated by Shalinishah
Please refund my money
May 02, 2024
Updated by Shalinishah
Still the problem not resolved from planet spark.But the status shows resolved.
Planet spark making fool to us .it is almost 8months passed for fighting of our own money but there is no response from planet spark
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