Planet Spark — Refund of auto debit without conducting classes

Address:

Gurgaon

I have enrolled my son for planet spark communication classes in sep 2022.
For which auto debit were started through razor pay platform.
After few demo sessions our teacher said aaryan is not registered in LMS so, I can't further classes you please coordinate with planet spark team.
I contacted them saying you kindly stop auto debit of money and refund my earlier deduction. To which they are not taking any corrective action.
I have complained through mail and ANUBHA teacher who has enrolled my son.
Four months deduction since September has been taken place through my account amounting to 16 thousand plus money. My recent ticket number is 1305703.