Planetspark — Admission Fees not being refunded even though single class provided

Address:	Online Platform
Website:	www.planetspark.in

HI, I enrolled my daughter of the public speaking course. Ms. Shubhi Tripati is the advisor who used to call regularly to persuade. They asked me to pay 64, 000 as the fees with 24 months EMI. There was no transparency provided by the finance team as misinformation on the fees and actual deduction. Once the demo classes were provided. There has been clash between faculty on the bonus to be provided for getting the kid. My daughter was under tremendous pressure and refused to face either of them because of the development. after this with had detailed discussion with advisor, Finance guy Sandeep Choudhary and assured that my fees will be refund. I enrolled and paid the fee on 30th Oct'22. For one month advisor used to say, she is following it up and you will get refund. But it is more than 2 months and no solution or response. the customer care is not acknowledging any mails. Only chat support & they provide only standard answer saying they are working on it.

I have paid 64, 000 on 30th Oct'22. Not a single class is conducted and they are not refunding the fees. Due to poor financial condition, going through mental trauma, Daily spending 1 hour chatting with customer care(spending time & energy) but noting is happening. I want my refund & at the same time, such fake organizations should be shut. In the name of teaching, they are cheating. They have hired all highly qualified marketing team to brainwash the parents. Knowing we cant let this happen