Planetspark Complaints & Reviews

As per their agreements and details, one can have 5 classes each of performance + practice + learning. And I have only consumed 4 learning, 1 practice and 1 performance.
And also mailed for the discontinuation on Feb 29th. But they didn't cancel the programme and even started deducting my EMI's. And not even cancelling the program and refunding. They are big frauds, never to fall in their trap....

Dear planet Spark,


I am Shaikh Mohammed Soyeb (Mo.[protected]), A Permanent Resident of 400/33/1, Bechar Suthar nu dehlu, Nr. retiyawadi, Mirzapur road, , Shahpur, Ahmedabad 01, I am writing this complaint application against Planet Spark company. In September 2023 I got a call from a Planet Spark salesperson and told me about their company that Plant Spark provides online classes to Kids for English language education...

I enrolled my Daughter (5th grade) for public speaking 1-1 online class on 21st Dec 2023, during the time of enrollment planetspark counselor(Abhijeet) told me that I can cancel the subscription before my 5th class and my daughter has attended only 2 classes. After that 2 classes, she and i have realized that their customer support is pathetic and also their Portal User interface is not good giving bad request pages (Page not displayed).And...

I enrolled my daughter during first demo class with planet spark based on commitment/promised if I send cancellation request before first 5 classes they will refund and cancel EMI. I requested to cancel enrollment after first class but they refused to refund. Worst response from customer support team. They are blackmailed me, harrassing me, forcing to take minimum 5 classes. It's fraud company. Pls help....

I enrolled my son for public speaking online class on 29th Nov 2023, during the time of enrollment planetspark counselor told me that I can cancel the subscription before my 4th class and I attended only 3 classes and when I approach to them for subscription cancellation before the 4th class their manager Mr prince Bhatia from planetspark forcing me to take 20 classes and each class will be charged 1000 rs with 18% gst and cancellation fee...

Planet spark is a fraud company which convinces us to buy the course on loan through Razorpay and pressurises us to share credit/debit card details for monthly EMI mandate approval.
I have already paid Rs 16000 and due to the EMI mandate, the money automatically gets deducted from my bank account.
I have emailed planetspark on 04/12/23, 06/01/24, 08/01/24, 15/01/24 &17/01/24 requesting them that I would not like to continue...

I was told that refund would be issued and I have been chasing since Aug and no action from their end. This is just cheating customers...

Dear Sir/Madam,

I have taken admission for online course with Planetspark, and they have (WINSPARK INNOVATIONS LEARNING PRIVATE LIMITED) tie-up with Bajaj finance for loan.

I have taken a loan from bajaj finance, but planetspark is a third class company and now I had cancelled the admission and now they are refuse to cancel and told me that refund is not possible for 2:1 class.

However during...

I have told them multiple time stop the course since 4 month they stopped picking phone not refunding money and not stopping emi...

We enrolled our child naming Vishavdeep singh chauhan of 6th standard in Planet Spark in November 2023.
They assure us to fulfill our child's upliftment in his study and to develop his speaking proficiency and skills in their course.
We paid them Rs 3500+3500 = Rs. 7000 for Two Months classes and activated Emandate online for further classes.
They promise us that if They fails to satisfy us towards my child's study and...

Sir, I had enrolled my daughter in 4 classes in Planet Spark, her enrollment ID is 56865 or I had enrolled on 2nd December 2023 but our daughter refused after doing only 2 classes. During this time, we contacted customer support of Planet Spark. But we sent a mail to cancel the class and stop the refund and EMANDATE. We had sent this mail on 13 December 2023 whose ticket number is 169835. Till now our daughter's class has not been canceled...

Respected Sir/Ma'am,

On oct 27 2023 I enrolled in a course "Public speaking and creative writing" from www.planetspark.in for my daughter.
Their executive Govind Bajpai([protected]@planetspark.in) contacted me for a demo session and interaction with the kid .
And on oct 29 around 7.45 PM they have scheduled a meeting with us, in that meeting Fayieez ([protected]@planetspark.in) also joined later.
When...

I have had horrible experience trying to get my refund. They stated that I can get refund of the amount that I paid, if I didn't like the classes at any given point. I ask them for refund after initial classes. They are not issuing the refund saying I donot meet the company internal criteria for refund. None of that was told during the initial admission process. They make you decide and pay the fees everything during a single phone call....

Total fraudsters... At the time of counselling & enrollment, they made the wrong promises, they will say yes to everything you say. But after the payment, if you try to call the counselor or his BDM, they will not pick up your calls.. Even if you messaged him, they blocked you. Employees are very unprofessional. Due to their wrong promises, I had to suffer a loss of a lot of money. For this I have a complaint in consumer court as well as...

Total fraudsters... At the time of counselling & enrollment, they made the wrong promises, they will say yes to everything you say. But after the payment, if you try to call the counselor or his BDM, they will not pick up your calls.. Even if you messaged him, they blocked you. Employees are very unprofessional. Due to their wrong promises, I had to suffer a loss of a lot of money. Whatever commitment these people make, they break it within...

I have had horrible experience trying to get my refund. They stated that I can get refund of the amount that I paid after 01 classe, if I didn't like the classes at any given point. I ask them for refund after one classe. They are not issuing the refund saying I donot meet the company internal criteria for refund. None of that was told during the initial admission process. They make you decide and pay the fees everything during a single phone...

I have had horrible experience trying to get my refund. They stated that I can get refund of the amount that I paid ( 21000) for 25 classes, if I didn't like the classes at any given point. I ask them for refund after initial classes. They are not issuing the refund saying I donot meet the company internal criteria for refund. None of that was told during the initial admission process. They make you decide and pay the fees everything during...

Had opted for a public speaking course for my daughter on October 10th and after reading reviews from multiple parents decided to cancel the subscription right away. Unfortunately had made a full payment of 91000 Rs.
When i contacted planet spark on refund then they showed the terms and conditions and told that i will only get 67000Rs out of 91000. Since there is no choice i agreed for the refund and still waiting for the same from...

They took money and not providing classes not refunding . they charged entire amount as auto debt EMI . Please stop them immediately...

My name is Vikrant Kumar. My ICICI bank account no. is[protected]. I am using HPCL Coral ICICI Credit Card no. [protected]. Kashik Baglwan (Academics & Counselings Expert, PlanetSpark) have attanded online session with us. He said me that He will start online class and course fee 46, 566 rs was deduct through EMI every month from my ICICI credit card after all discussion he was send me one link through whatsapp and I have done one my transaction...

I have opted planet spark for my 4 year old, where i have been promised they have expert who have expertise engaging the kid for the session, from 19th nov till 28th nov i have went for 3 demo classes and in all class my kid left within 15 minute, i have made a huge part of amount on 19th itself and rest opted for emi which is scheduled on 5th coming month.
i havent took a single class for my daughter and yet there is no response,...

I joined my kid Aman 50338 on August 8th after attending demo class in July. Before joining into planetspark they convinced me to try for 5 demo classes, if we do not satisfy they informed to refund full amount. After attending 4 classes I felt it was not that good to pay 96, 000/-. So I decided to withdraw from planetspark. They didn't respond properly finally I have got allotted to attend video call after 20 days and submitted request to...

My name is Vikrant Kumar. My ICICI bank account no. is[protected]. I am using HPCL Coral ICICI Credit Card no. [protected]. Kashik Baglwan (Academics & Counselings Expert, PlanetSpark) have attanded online session with us. He said me that He will start online class and course fee 46, 566 rs was deduct through EMI every month from my ICICI credit card after all discussion he was send me one link through whatsapp and I have done one...

Hello,

Complaint against PlanetSpark (www.planetspark.in)

Enrollment on 7 Aug 2023 with my son - Hriday Patil, later demo classed with other teacher but not satisfied.
Raised enrollment cancellation request / call with counselor Shubhi Tripathi shubhi.[protected]@planetspark.in but denied.
Sent 16 Gentle reminder for cancellation request but no response.

As per PlanetSpark online page...

I had enrolled my kid in planetspark one month before but till now classes have not been started and no response from the team, let better start the classes or refund me back immediately....

I have enrolled my son Amartya class7 for classes. The teacher was not attentive. when complained, another teacher was alloted. that teacher was ridiculous. She displayed some slides and made him write down. it went as such for 2 classes continuously. Then I complained and informed him we won't continue to Akshat Bansal. He was very rude and nonsupportive. I wrote many emails to customer support. They used to raise a ticket but no response....

Respected Sir/Ma'am,

On Aug 15th 2023 I enrolled in a course "Public speaking and creative writing" from www.planetspark.in for my daughter.
Their executive sandesh([protected]@planetspark.in) contacted me for a demo session and interaction with the kid .
And on Aug 15th around 12:45 PM they have scheduled a meeting with us, in that meeting Fayieez ([protected]@planetspark.in) also joined later.
When...

I have been forced to take their course and make the payment on 15th August 2023 saying we have an Independence Day offer and I have paid INR 31700 towards writing 1-1 classes.

When I discussed this with my husband he did not agree to this program as my daughter is fully busy and can't attend any online classes so requested to cancel the program and refund my fees within 2-3 days.

I have called the marketing...

I have been forced to take their course and make the payment on 15th August 2023 saying we have an Independence Day offer and I have paid INR 31700 towards writing 1-1 classes.

When I discussed this with my husband he did not agree to this program as my daughter is fully busy and can't attend any online classes so requested to cancel the program and refund my fees within 2-3 days.

I have called the marketing...

I took admission for my niece but later after payment they are responding i paid 50 k money also .
I told them i want to cancel this admission since then no reply from them even i am calling also no response from them...