[Resolved]  Planetspark — Cancellation of Admission ( From last 90 days)

Address:Banglore
Website:www.planetspark.com

Hello All
I have taken finance from early salary for seeking admissions in Planet Spark.
I had requested to cancel admission of my kids on 09 June 2022.
During that time it was informed that it is going to take 28 days.
But after 28 days nothing is happened and they still haven't cancelled admission
Since from last many days I am sending email to planet spark
there AVP (Rohit Suri) and Finance Teams (Prateek. S ) and Coordinator (Khushi Kanodia)

There emails address are given below
Planet Spark,
Rohit Suri,
Khushi Kanodia,
prateek.[protected]@planetspark.in

But these people are not at all responding to all of my emails and also whenever trying to reach customer care they all are keeping call on hold and then later at some time it gets disconnected.

Only Customer Care Contact Number we are having

[protected]
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Aug 30, 2022
Complaint marked as Resolved 
Every time I was getting false commitments that after 28 days it is going to get resolved. But nothing has happened. After 28 days when called again got the same answer that finance team is working on it.Whenever when you call the customer care they give the same answers. From last many days I am asking to share the contact details of Finance Teams and AVP (Rohit Suris number).But nobody is sharing that number, I have called coordinator multiple times but didn't receive my calls. Lots of emails also have send to there AVP Rohit Suri but nothing is working. Below is the email address PlanetSpark, Rohit Suri, Khushi Kanodia, [email protected] I only have the number of customer care 080-47193333. I am been asking them to stop the EMI from last 3 months every time I was getting answer that we have forwarded the email and you will not get any calls but that things never happened. Forget about refund but they are not bothered to send emails also. Kindly take actions against all of the people which emails are already shared with you. Also I can see that many people have registered complaints against them bcoz there issues are also very simliar to me. Kindly requesting you to take serious actions against such Fraud Company
Aug 25, 2022
Updated by Umesh Rade
Today also I have called the Customer Care about asking the status of my ticket 105575 .
They kept my call on hold and later on got disconnected and started getting message that all of our representatives are busy.
And later on got the same answer that our finance team is working on it (From last 90 days I am getting same reply.
Aug 30, 2022
Updated by Umesh Rade
Kindly help me to resolve the issues at earliest.
I am fed-up of calling planet spark officials these people are not at all working only giving false commitments.
I have shared all of the details with you and there mail addresses also.
Kindly take actions against them
Complaint comments 

Comments

Our Indian Government has to take action against such cheaters... Please forward this case to any MPs or MLAs...Let them speak in the parliament. We have to book the case and CBI raid also required.

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