| Address: | Jal Vayu Vihar, Sec-41, Gurugram, Haryana-122003 | | Website: | www.planetspark.in |
We enrolled our son for 2 years course for INR 89, 000/- with the written assurance of 100% refund policy and no question will be asked. Planet spark counsellor Ms Manisha Singh assured us through telephonic discussion. After 8 classes we cancelled rest of classes through phone as well as through email. First Mr Kapil denied for the payment. Later on Mr Prince Bhatia agreed to make the payment after deduction of INR 16, 452/- which I agreed. I shared my bank details as asked on 27th Oct 2022. No payment made yet. Again on January 17, 2023, Mr Kapil called up and pressurized me to delete the review which my wife wrote an honest review on Google, saying that the refund would be initiated once We delete it.
After a few days, again we got call from Ms Naina Guglani from Plant Spark and she mailed us assuring that the payment would be by the end of February 9th, 2023. On Feb 11th, 2023, Nooreena Qadri from Planet Spark re-assured us about the refund.
But again, NO REFUND.
Now that we are having no option left but legal action. Was this information helpful? | 
I too have same issue, I have filed a case in consumer court, If we all can join together and fight, many victims will get benefited, please ping me in whats app [protected]