| Address: | C-406,Nirvana country, Sector 50,Gurugram 122018 | | Website: | Planet spark |
Sir, I had enrolled my daughter in 4 classes in Planet Spark, her enrollment ID is 56865 or I had enrolled on 2nd December 2023 but our daughter refused after doing only 2 classes. During this time, we contacted customer support of Planet Spark. But we sent a mail to cancel the class and stop the refund and EMANDATE. We had sent this mail on 13 December 2023 whose ticket number is 169835. Till now our daughter's class has not been canceled nor has our money been refunded. I have made the down payment for it. 9400 and Emandate of ₹ 85120 was made and we did not know anything about it and while making the payment, our daughter's counselor Piyush Pandey had told that if there is any problem in future, your money will be refunded immediately but right now Till now no mail has been received regarding this, neither has our money been refunded nor has our daughter's class been cancelled. Whenever we send a mail, we do not even get a reply to the mail. Our money has not been refunded yet. Neither has our Emandate been cancelled. Please help us. Was this information helpful? | 
