Planetspark — Didn't received refund for discontinued classes

Address:	122018, 56, Sector Rd, Block D, Jal Vayu Vihar, Sector 41, Gurugram, Haryana 122003, India
Website:	www.planetspark.in

Hello team,
My name is KETANKUMAR PRAJAPATI from USA. I have enrolled my KID in one of the speaking classes. During enrollment, I was getting hundreds of messages and calls to trap me in their courses and was also given a refund warrenty that at any time, our refund policy is a no question asked. I have been asked to paid for 50 classes in an advance. I paid total 530$ but was given only 18 classes and also those classes were not upto the expected mark, lot of times teachers didn't came. Even teachers changed too.

Despite of my several attempts (more than 5 months) to their online support, call, emails, my refund is still missing. I have paid them through Paypal and I have not received any refund. Even still I get a call to give a free demo class but when asked about refund, no one answers that. No response from email, no one picks up phone so this is entirely a fraud teched.

This is a fraud institute in India which cheats lot of students and parents. They don't have any confidence of their teaching else they must be happy taking monthly payment but they will trap parents to pay fees for year o or two.

Please find contact details of planetspark person (who registered my kid and took a payment) and my kid info.

planetspark contact: shalini.[protected]@planetspark.in
Student ID in a planet spark: 160488

Please help me to get this refund.