Planetspark — Enrollment fee not refunded!

I had been working with Samriddhi Singh and Disha about the enrollment.

During the meeting they mentioned that the enrollment can be cancelled anytime and the parents are not liable for the remaining payments.

The verification caller confirmed that the course cannot be cancelled after 5 sessions.

The counselors are not responsive anymore . I wanted to cancel my enrollment and request the refund for 6100 that I paid. I have not taken any classes except the trial class.

It’s been more than 2 weeks since the enrollment fee is paid. No response from counselors or Planet Spark
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Comments

Yes, Planetspark and Paypal are doing fraud, they are not refunding or processing Dispute transactions, seems to be several many people are impacted, am one of the Parent.

We had cancelled the classes on Sept '22, still haven't received the refunds. Planetspark doing all ###,

Planetspark staff are REALLY GOOD, but their management sucks!!

Paypal is easily providing CREDit card, but they are not HELPing in Disputes, seems to be both have tie up, not sure how "CONSUMER COMPLAINTS" HELP us here.

Planetspark, mostly doing marketing from Social media ( facebook), am thinking of posting my feedback on Planetspark podcats, atleast future parents, rethink before joining to the course and the pains that we did in the getting the refund.

Planetspark should change the fee policy to pay upfront for entire course fee, it has go on Monthly basis, so incase if not interested you can cancel, there you may loose 1 or 2 months amount.

Thanks
Madhu
PLease provide Planet Spark Physical and Correct address in Gurgaon i need to send Notice Please share here Immediately

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint