Planetspark — No action on cancellation of EMI & refund of my excess deducted amount

Website:

www.planetspark.in

M/s PlanetSpark is not taking action on cancellation of course, stopping the EMI and refund of excess amount being deducted from my account. M/s PlanetSpark confirmed our cancellation request through mail confirmation on 23.11.2022. On 09.01.22 they confirmed that my concerns will be resolved within 15 business days.
After completion of 15 days the closure of loan and refund is still pending with them.

I am paying the EMI even after cancellation and as on today the I have paid 10 EMI's and and advance payment for registration too.

Request an immediate action from M/s PlanetSpark.