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This is regarding refund of Rs 62000/- to my credit card. I had enrolled my son and realized that she was too young (9yrs) for the program and found no improvement and he was unable to cope up, so after trying out the course for about 4 and half months, we decided to discontinue.
We were fine with both the teacher and planetspark. and we were assured of refund,
i had raised the cancellation and refund request in December with ticket #128575. But they have refused to make a refund and we found the institution not very responsive. Hence raising this under this forum for a remedy.
Please look into this and reach out to us with a resolution. We totally paid 84000/ and post deductions are expecting 62000/- refund,
Metesh Gupta Was this information helpful? |