| Address: C-406, Nirvana Country, Sector 50, Gurugram, Adampur, Haryana 122018, India | | Website: www.planetspark.in |
On 12th Aug 2023 I got a call from "Planetspark" councilors' "shivani.[protected]@planetspark.in" & "Akash" from their Gurgaon office regarding online course for my daughter, they rushed me to take enrolment without giving me any time to think. These guys did ECS/ financing for the 55000 INR course for 1 year despite i did not opt for financing. They gave all false promises that the course can be cancelled in 21 days by me if i am not satisfied & even after 21 days the course can be cancelled from the financing agency Bajaj Finance. Believe all these guys work hand in hand with their DSA Direct selling agents who finance the courses, Planetspark councilors & Bajaj Finance. Once you enroll these guys stop responding to you. I have written so many emails to Sivani Rupen for cancellation & refund of fees, called Akash the guy who did the enrollment to refund my fees as i did not opt for the financing. Non of their representatives will respond to you for refund or cancellation upto these 21 days cancellation period. As these guys on purpose did ECS/financing so that i am liable to pay full fees to Bajaj Finance. Now without joining a single class i want to cancel the course however no one is responding to emails, calls & chats available on their website. I raised 2 tickets through their website ticket no. 1383 (no call & no response & not resolved). Raised 2nd ticket no.1404 i expect the same. Enrolment ID for my daughter is 50706. These guys are running a fraud business, trapping people for courses & making them liable to pay full fees through their financing agents. Can someone advise how can i get my enrolment fees refunded & stop my ECS as i do not intend to even start the classes.
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