Planetspark — Not Refunding/ not responding to the ticket

Address:76A 76A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122001
Website:www.planetspark.in

Hi,
The refund ticket was raised 103820 and Umam Khan ( umam.[protected]@planetspark.in) who is handling the US escalations is assigned to the ticket to initiate the refund . For last 1 month she is not responding to the emails calls and messages . I paid the full amount and they told me that at any point if I am not satisfied with the service, they will provide the refund.

The planet spark classes are not good. The teachers are not staying with the company and my kid has to switch the teacher 3 times.

I tried my best to get the refund back . can you please help us get our refund.

Thanks,
Anju
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Anju, any luck? Same here (from US) assigned to Umam Khan and no response. Pls share you contact number if possible, wanted to converse with you.
Dear Team PlanetSpark,

I never had such bad experience previously to face with such a stubborn, shamelss team, who does not have courtesy to reply my email.

Apartently, once staff contacted only to request to delete the feedback reviews given in social media and post that balance payment will be released within 40 days.

But again no show after 40 days, all false promises.

Planet spark, this in my last reminder hence I will share my experience about your organisation not even in social media, I will contact news media to expose planetspark truth.

If you want to contact me, number is below.

Vikesh Kumar.

[protected].
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    76A 76A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122001
    India
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