Website: | Www.planetspark.com |
I have enrolled my daughter in their classes after a very warm orientation session and a demo class. The instructor was very irregular. We patiently waited and saw 3 months but realized it was not worth the money. So we politely requested them to stop on june 30th. No response till date. Whats worse, they charged me for 2 months and will be auto debiting for the 3rd month in a day. They raised a ticket but wont bother to work on it. There is a customer support number and it never connects. There is a wait time of 5-7 mins and then disconnects. The teacher whose number is the only contact that we had, blocked mine and my husband's number so that we dont contact him. There was a feedback call after a month our girl stopped attending classes as to why we weren't taking. Once we explained our intention to stop, the person who contacted stopped responding.
This is just a scam organization to loot money. Have never seen a class that can fail in so many ways and still keep charging me. Was this information helpful? |
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