Planetspark — Planetspark has collected the due from me for the classes completed but they are not closing the loan taken in EDUVANZ

Address:India
Website:www.planetspark.in

I had enrolled my daughter for Planetspark English classes. I couldn't afford the fees. Hence I had requested them to give EMI option and they arranged it through Eduvanz. My daughter completed 97 classes with Planetspark. After that due to offline school classes my daughter couldn't continue the classes hence we requested to opt out of the classes and on Jan 28th 2022 I've dropped a mail to Planetspark to discontinue the course. I contacted the Planetspark team and they calculated the the dues to be paid by me and I paid the same in February 2022. Since then i have been requesting them to close the loan with Eduvanz. But they are not closing the loan. Every month the EMI is getting deducted from my account. I contacted Eduvanz but they told me that Planetspark hasn't paid the dues to EDUVANZ, hence they won't be able to close until they receive the dues. I am stuck in between loosing the money. Kindly help me getting the loan closed through Planetspark and get back my refund.
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