| Address: | 122018, 56, Sector Rd, Block D, Jal Vayu Vihar, Sector 41, Gurugram, Haryana 122003 | | Website: | www.planetspark.in |
On 9 November 2021 I have raised my concern with Planetspark to help me with the discontinuation process of my Child Publicspeaking classes. As Planetspark has made me bound to pay every month 5th day through ECS with his partner Earlysalary as it is a prepaid model. I have raised my concern of discontinuation a month before so that they can help me with smooth exit. But they did not mind to assist me with anything till date.
After not finding no response its been a month now earlysalary is following me and harrassing to clear the monthly installment when I am not at all availing any services from Planetspark. Early Salary says we are not responsible with planetspark, it is us who have to sort out with planetspark. Sir how to sortout when they do not answer your multiple mails, calls, Smss.
This is Planetspark who fish customers with any kind of payment deals at the time of enrollments, later they are not bother also for their quality of teaching, services and promises. They have extremely pathetic exit and refund policies.
This is Planetspark who introduced me with Earlysalary kind of company to monthly ECS, and now they are not even bothered about to get me out of this problem. Earlysalary executives are calling and harrassing me everyday that this will affect my cibil score... Planetspark has no duty to reply on this.
While demo and enrollments they promise something else and while exit they are just not concerned. They not even have proper team to address my issue. It is going to be 2 months still no response from Planetspark. I am struggling with this planetspark and earlysalary thing.
Sir they are being cheating people so boldly with this online platform. Once the parents are stucked they are not even bothered for services and refund.
Sir Please if you are reading my complaint please teach a good lesson to this firm (PlanetSpark) they are making fool to parents with their hefty fees structure and multiple ways of extorting money.
Please help me to resolve this issue.. Was this information helpful? | 
