Planetspark — Refund Never recieved

Address:	they never provide address and its not there on their website
Website:	www.planetspark.in

I was asked to pay money then and there i.e to take decision within 2 min. They asked me to take decision in front of them or never. And they were ready with payment link, as soon as I said YES, they immediately gave me link and all the steps (all the steps were at their finger tips) and as soon as I was done with payment, could see big smile on there face. After that, they never came back to me, It was me behind them to remind that they have to provide tutor, they gave some and other excuse, they are busy etc. Finally I decided to take refund (I was told that I can get my money back if I dont like it in first 5 sessions) as they could not provide me tutor at all. Session never started for me (my 11 years old son). As soon as I asked my money back, they immediately started shouting and abusing. Rachit kumar (so called manager) started threatening me. They never provide any address of theirs and there is no address on their website even. So I am clue less where can I get my money back. while argument, Mr Rachit told, we are at Gurgaon, come here and take your money (while they know very much that I am at Bangalore). They will never give you option to pay in installment, they will ask you to use your credit card and convert it into EMI. It means, they will get money in one shot and we will end up paying EMI. This is a case of cyber crime even. I asked what is the experience of tutor they you will provide me. And I got answer that you have to ask them. I asked give me your email address and I got answer that you should have taken it from us, why would we give you our email address? This is the conversation to me i.e customer for them, that too after me paying 23K to them and they failed to provide tutor to me. At the start of conversation/first meeting, first question they would ask is, what are you and how much is your earning? based on that they will plan how much they can loot/fetch from you. This is very much planned and experienced scam. I would request you to help me get my money back and stop this so called company that looting money on the name of education. Please help !!