Planetspark — Refund Pending - Just false assurances and no action

PlanetSpark is one of the worst learning platform and company. They are just money minded and are not concerned about the quality of service. The business model is based on all kinds o[censored]nethical business practices. The teacher will mark training sessions as completed in the portal without taking classes. Sometimes we have to wait for the teacher to join the training session and when we call them, they will tell us that the class stands cancelled. They changed 2 teachers within 28 classes and appointer a 3rd teacher from class 29. This is the time we decided to cancel the course and seek refund. It’s been 3 months now and they always give false assurance that the refund will be credited in 2 weeks or 3 weeks when contacted through phone or email. They trick us, no one is showing responsibility and accountability. Now I have decided to fill a complaint in the District Consumer Redressal Forum. It is a big scam. If they themselves couldn't build an effective communication channel for their company, then what communication skills will they teach to our kids.