Planetspark — Service is not good. They do lot of fake promises

I am a parent because of covide situation I plan get admission in planetspark. The counselor name ayushi did lot of fake promises and asked for all the account details we provide the details and they started the class the teacher was just doing time pass with my kid after some month I planned not to continue the class. My husband spoke to the counselor name ayushi. We asked what ever the class is remaining you deducte money she said OK sir. And next day she started fooling us that all classes are done. When I spoke to the teacher named Sakshi Gardi she said very sorry mam classes are remain. 20 group and 9 classes we asked to deduct the money they didn't deducted. Lots of fake things they started saying. My husband called directly customer service. He said in system it is showing only 5 classes. They are hungry for money not for knowledge. Very poor service they provide and bad experiences Sakshi teacher and the counselor ayush is totally fake.