Planetspark — Unprofessional and subpar services

I had purchased a plan which gave my 7 yo child 40 classes. They advertised a public speaking course but were teaching my child basic grammar and vocabulary, which my child is well-versed with for their age.

Additionally, My child attended classes but every week there was some issue with the teacher cancelling the class at the last moment due to electricity issues, last minute cancellation for religious holidays, etc.

They also billed me for more classes than had been given and when I provided a detailed accounting of same, they completely ignored the facts. This is a money hungry company with no sense of professionalism and provide sub sub sub par services (yes, that’s how bad it is).

They are also highly aggressive. When I told them I had canceled their services, a teacher kept messaging me to schedule further classses although I told her about the cancellation and my prior experience. They also keep emailing me. I’ve unsubscribed and blocked yet, I keep getting their emails.