Pmay — PMAY tracking ID provided by bank is incorrect and didnt receive the PMAY subsidy

Hi Team,

We have taken housing loan in SBI and applied for PMAY scheme in Feb 2021. However, the PMAY tracking ID provided by the bank is showing no records found while tracking the application. The PMAY ID provided is C[protected]. Also it's been 3 years since we applied for subsidy we have not heard back any update regarding it's status from the bank. Kindly look into the issue and advise us .

Regards.