PNB — Amazon has credited the money but the amount is not credited to my account

Hello,
I have a refund of 2, 599 Rupees from Amazon which Amazon have initiated on 28th-Nov-2020 and the refund should have been credited to my account by 3rd december 2020 but still my PNB account
number has not been credited with it.

Amazon has provided me Refund Reference for the refund 74332740334033358074931 ( kindly, see the screenshot attached).
The Amazon order number which I have returned is[[protected]] and I have paid the amount by the debit card linked with the above stated PNB account number.
I am not getting any positive response from bank and amazon. I don't know what to do. Kindly help me and refund my money .
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