Pnb Metlife Insurance Company — Fraud & Cheating policy sold

Address:	PNB Metlife Insruance Company Limited, Karkardoma Branch, Vishwas Nagar, Delhi-110092
Website:	[email protected]

Dated 31st Aug’22
Dear Bimalokpal Sir
I am extremely not satisfied with the answer given by PNB Metlife Customer care (Attached PNB Metlife communication of rejection separately) they are interested in their business and protecting their cheater brokers and this issue is related with two policies which are mentioned below in trailing mail. PNB Metlife not responded by more 30 mails and physically complained submitted for cancellation on 11th Dec’21 but no response received from him for the last 8 months. I had also complaint against the agents Globe Master IMF Pvt. Ltd. and Shikha Khullar to take cheating action against them but no response for last 6-7 months. (Attaching all acknowledged copy fyi and record.

Synopsis of case are as under for your kind considered and immediate action against cheater agent of PNB Metlife and against the PNB Metlife Company who is not cancelling my policies and protecting fraud agent and innocent persons are losing their hard core money.
1. I had taken a policy no. 22277866 in July'17 with an annual premium of Rs. 56751/-
2. Call received from one cheater mentioning working with PNB MetLife naming Ravi Sharma around 10th July'21 and confirmed to me that in your current policy there are huge brokerage charges and do not pay the premium and I will cancel this policy and you will get a new policy without brokerage charges. The mobile no. of this cheater are [protected] & [protected]
3. He sold me a new policy no. 23873506 on line the no. is dated 15/7/21 of Rs. 55000/- with annual premium.
4. Mr. Ravi the cheater again called me on 21st Aug'21 and disclosed that if you will take another policy than I will arrange to reimburse bonus due of `1.90 lacs on your policy dated July'17 with an assurance that later on I will cancel this policy direct from my office and will return 100% money after deduction Rs. 1000/- of policy cancellation charges.
5. He again sold me online a new policy no. 23928793 dated 24/8/21 of Rs 90, 000/- of annual premium
6. Mr. Ravi the cheater also arranged a con call with PNB MetLife officer in Noida to satisfy me before selling the new policy. Later on I understood that that was a cheating call and they made me fool.
7. i chased to Mr. Ravi immediately after 75 days for status of refund in the end of Oct'21 and he respond me for next 15-20 days with a status that your refund is in progress and from 1st Dec'21 onwards switched off both no's and then I come to know that he had cheated/misguided/forged with me.
8. I had tried to talk with both the agents and they neither responded on their provided cell no. in the policy nor give reply of many mails marked to them to help me.
9. Finally submitted a written complaint dated 11th Dec'21 to cancel both policies in your karkardooma Office in Shahdara, Delhi-110032 but they have not yet replied as I think due to PNB MetLife culture.
10. I am giving hereunder details of your Brokers who have never talked to me before the policy or after the policy because i had talked only on line with cheater Mr. Ravi Sharma ( I am sure he must discussed with me fake name but as a company you can identify the identity of culprit through the mobile no.'s)
11. ASC Global Master against policy no. 23928793 dated 24/8/21, Broker code no. 57853668, cell no. [protected] with e-mail id no. [protected]@globemasterimf.in
12. Shikha Khullar against policy no. 23873506 dated 15/7/21, Broker code no. 60098933, cell no. [protected] with e-mail id no. [protected]@gmail.com
Till date I have called up so many times to PNB MetLife and Cheater Brokers as per point no. 11 & 12 but no response received.

Now I want the cancellation of my both policies on the basis of above facts and strict action against fraud and misguiding policy selling to customers.

Thanks & Regards
Sataynder Kumar
Applicant
Cell no. [protected]